Mercedes-Benz of Atlantic City - Service Center
Egg Harbor Township, NJ
741 Reviews of Mercedes-Benz of Atlantic City - Service Center
The precision cars sales staff is great. If you need a deal, they will work with it, but as soon as you walk into service, get ready for a miserable experience. I've had wrong parts ordered, wasted hours deal, they will work with it, but as soon as you walk into service, get ready for a miserable experience. I've had wrong parts ordered, wasted hours waiting, been lied to, actually even been told I am threatening when I reminded the service manager "director" (LOL!!) that I would go elsewhere. He goes, I don't respond to threats? Where the F was this guy's service pledge and did he not ever learn that the customer is ALWAYS right motto? Give me a break. I had a car damaged there, these guys need to simply close the service department down. Its amazing how different sales is from service. Sad experiece, I'm going to Freehold or Princeton from now on. More