Melbourne BMW

The service was performed in a diligent manner. The staff was very attentive and friendly, responding appropriately to my questions and concerns The staff was very attentive and friendly, responding appropriately to my questions and concerns More

Minimum wait during the service. Service priced competitively. Saturday appointment available. Thought not as luxurious as that of Momentum BMW of Katy as TEXAS, the waiting room Service priced competitively. Saturday appointment available. Thought not as luxurious as that of Momentum BMW of Katy as TEXAS, the waiting room is moderate but comfortable, with free refreshments. More

The staff are very friendly and accommodating. They listened to my concerns and took care of my needs. They listened to my concerns and took care of my needs. More

Eric is always great at customer service and just a nice person to deal with. person to deal with. More

The waiting area for customers was fragmented and unattractive . Far. Too little seating for couples unattractive . Far. Too little seating for couples More

This is the first time I have bought a car thru Melbourne BMW. I was treated with respect and not hassled. I took my car back to have something checked out and dealt with Raymond… he was very kind and person BMW. I was treated with respect and not hassled. I took my car back to have something checked out and dealt with Raymond… he was very kind and personable and kept me updated the whole time. I would definitely go back there, More

A typical first class dealership. Took the car in for an oil change. They let me know what else was required. We did the work and the car was cleaned inside and out when they told us Took the car in for an oil change. They let me know what else was required. We did the work and the car was cleaned inside and out when they told us it was ready. They finished within the time that they said they would. Couldn’t ask for any better. More

Nathan was professional and very pleasant to work with, I was able to get a loaner for the time being was able to get a loaner for the time being More

Save yourself time by going to another BMW dealer. We were looking at the X5. They did not have the X5 with what we wanted Chris told us he would bring in the car we wanted. We set up an appointment r We were looking at the X5. They did not have the X5 with what we wanted Chris told us he would bring in the car we wanted. We set up an appointment ready to buy but when we got there he hadn’t even found the car. Then we started negotiating but then they would call back with a higher number. It truly was like a clown show. We ended up buying it from another dealer and got what we wanted and the price we wanted. More

Don’t Trust This Dealership! I’m extremely disappointed with my experience at this dealership. I bought a BRAND NEW car here just a few months ago, and it’s been nothing but I’m extremely disappointed with my experience at this dealership. I bought a BRAND NEW car here just a few months ago, and it’s been nothing but trouble since day one. Within the first day, driving it off the lot....an issue appeared on the dash. Front headlight sensor - I brought it back, and they claimed it was a “minor sensor issue” and supposedly fixed it — but it came back a week or so later. (They didn't fix anything the first time I brought it in clearly) Since then, the check engine light has come on. Had to bring the car in again for them to fix it. Keep in mind this is a BRAND NEW CAR. I trusted them because of the BMW brand. My other car - AUDI Q5 has not given me any issues! I regret ever buying from this place and wouldn’t recommend it to anyone. More