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Med Center Mazda - Service Center

Pelham, AL

4.7
1,727 Reviews

1,727 Reviews of Med Center Mazda - Service Center

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November 25, 2023

He was great, quick, accommodating and easy to work with. I love my Mazda cx90. More

by harisha75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Every time I go for standard service they try to upsell with something I don’t need. It’s very annoying. One time they tried to sell me tire balance but I had just got new tires and balance 3 months earli More

by rserra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not speak to any of these people that I know of
Nov 28, 2023 -

Med Center Mazda responded

Thank you for sharing your feedback about your recent service visits. We apologize for any frustration or inconvenience caused during the sales process. We strive to provide honest and reliable service to our customers, and we would like to look into this matter further and address your specific concerns. At your earliest leisure, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com to discuss your experiences in more detail and work towards a resolution. We look forward to the opportunity to turn things around.

November 22, 2023

Excellent Clean waiting area. Friendly staff. Record wait time. Looking forward to my next visit More

by weaver.dana47
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
November 17, 2023

Fixed all that I requested. Everything looks and sounds great. The audio/video link to the mechanic via my phone was a pleasant surprise. Only complaint was that the escort a More

by KDELOACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

This dealership had great service. The advisors were friendly and car was fixed when it was promised. More

by ron2069d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

From the time I come until I am told the car is ready. I am confident that I can know that I am safe. More

by marguerite mcnamee
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Season
November 15, 2023

Very professional service. Explained process what to expect well! Very friendly and conscientious and sympathetic More

by gsmith30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Secretary
November 14, 2023

Friendly & cordial service person as was the cashier. Video of my service wouldn’t work. The app recommending additional work wasn’t accurate. More

by Fst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Fast and smooth maintenance service experience and always friendly employees around and comfortable waiting room More

by lfcortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Excellent They were very friendly and helpful and concerned with my satisfaction and a wonderful experience More

by dutchgator5262
Recommend Dealer
Yes
Employees Worked With
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