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Med Center Mazda - Service Center

Pelham, AL

4.7
1,727 Reviews

1,727 Reviews of Med Center Mazda - Service Center

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January 17, 2024

Everything was good. So far the service was good the waiting area was very good More

by mcf0127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

I had no problems with this transaction. The staff were accommodating and friendly. The facility is very clean. More

by A happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

Pleasant experience! All staff was friendly and helpful. I had a comfortable area to wait for my car to be serviced. More

by heyshannon15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

Always a good experience, I’m a big fan of the videos they send while your car is there for service. More

by JasonB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

Friendly, professional and timely. Everything was a breeze, and the technicians took great care of my car. More

by dbliam561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

I have bought two Mazdas from this dealer. I have had good service so far. More

by warsnave
Recommend Dealer
Yes
Employees Worked With
Season Brandenburg
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January 17, 2024

I took the car in the week before and they said everything was fine! The next week a warning light indicated the problem I had the week before that unresolved. After the help of the warning light t More

by sgregwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Med Center Mazda responded

Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the problem reoccurring after your initial visit. We're glad that eventually, the issue was resolved with the assistance of the warning light. To ensure that we address your concerns fully and provide you with the best possible resolution, we kindly suggest reaching out to Chris Martin, our General Manager. He can be contacted at cmartin@medcentermazda.com. We value your feedback and want to make sure we address this matter to your satisfaction. Thank you again for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

January 12, 2024

Have had good service from this dealership. Very professional service. Wait time is minimal and comfortable. More

by doodlebugs40@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2023

Good dealership I love the videos that let you look at what the mechanics are looking at More

by jimlau1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dj
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Jan 03, 2024 -

Med Center Mazda responded

Hi Jim, Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you enjoyed our dealership. We're happy that our videos showcasing what the mechanics are looking at resonated with you. If there is anything more we can assist you with or if you have any further suggestions, please don't hesitate to reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. We appreciate your time.

December 29, 2023

Med center Mazda is the best auto dealership and service department in Birmingham Alabama. Thanks More

by jjarobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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