McLaughlin Subaru

Easy transaction Everyone was great and made the process go smoothly! Special thanks to Kim! We are happy with our purchase. Great car! Finance department friendly as Everyone was great and made the process go smoothly! Special thanks to Kim! We are happy with our purchase. Great car! Finance department friendly as well!:) More

Worst service I've ever had to experience. if I could go back and buy my Subaru at another dealership I would. Do not support this business with your money. I asked for my brakes to be inspecte if I could go back and buy my Subaru at another dealership I would. Do not support this business with your money. I asked for my brakes to be inspected and was told they were in good condition. At my next service they told me my pads and rotors needed to be replaced. When I inquired about why they didn't change the pads at the last service like I asked I was told they had only done a "visual inspection". I don't know if they are incompetent or intentionally let the pads wear down the rotors. In either case they made a mistake and should take responsibility. Add on top of this their service is much higher price than others and it often took 2 to 3 hours for an oil change. When I buy my next Subaru it will not be from this dealership. Save yourself money and time and made your purchase anywhere else. More

NIce people to work with We found each person we worked with to be friendly, patient, and accommodating. We are first time Subaru buyers. We are impressed with the features We found each person we worked with to be friendly, patient, and accommodating. We are first time Subaru buyers. We are impressed with the features of the car, and we also appreciate and commend Subaru's environmental stewardship. More

Great car buying experience! Buying my car at McLaughlin was fun. It was very "low pressure" and everyone was extremely accommodating. My salesperson did a great job helping me fi Buying my car at McLaughlin was fun. It was very "low pressure" and everyone was extremely accommodating. My salesperson did a great job helping me find a car I would enjoy driving. More

Great Service They had great service, Brandon Ellis was very helpful, he made sure we got a great car for a good price and I love how Antony Castro made sure we sta They had great service, Brandon Ellis was very helpful, he made sure we got a great car for a good price and I love how Antony Castro made sure we stay in our price range! They were very helpful! Would recomend! More

Most enjoyable car purchase ever! From start to finish, I really enjoyed working with Kim because I felt like I was working with a friend, instead of a car salesperson, although we had From start to finish, I really enjoyed working with Kim because I felt like I was working with a friend, instead of a car salesperson, although we had never met before. She was sincere and authentic in building rapport with me and learning what my needs were and what was important to me. My experience with Kim Hicks was excellent and will be referring people to see her for assistance with their new vehicle purchases! More

Great Car Buying Experience Most people compare their car buying experience to having a root canal. We've purchased two Subarus from McLaughlin Subaru and I've been pleasantly s Most people compare their car buying experience to having a root canal. We've purchased two Subarus from McLaughlin Subaru and I've been pleasantly surprised both times. Jesse Lester is an informed, no pressure sales associate who really went the extra mile to get us in the right car, at the right price. We had no doubts about buying a Subaru (We've owned eight of them now) so it was just a matter of picking one with the options we wanted. No pressure from Jessie to upgrade, and we were under no pressure to commit before we were ready to pull the trigger. Once papers were signed, Jessie took the time to really go over all the new features of our new Outback, and encouraged us to come back anytime with questions or a review. I feel that we have formed a relationship that will serve us well for future purchases. More

New Subaru Owner I went to the Subaru dealership for the first time and was pleasantly surprised. I know the quality of the Subaru but did not know the extraordinary p I went to the Subaru dealership for the first time and was pleasantly surprised. I know the quality of the Subaru but did not know the extraordinary people that work there. Everyone was so helpful especially Kim. She was fantastic! She was there to answer all my questions and yet gave me the space to check things out. Subaru is a great value with great people! More

Honest and Sincere I have been looking around at other Subaru dealerships, but found Kim Hicks and the sales department at McLaughlin to be much easier to deal with. I r I have been looking around at other Subaru dealerships, but found Kim Hicks and the sales department at McLaughlin to be much easier to deal with. I received an E-quote online and was contacted within hours by them to answer all of my questions and give me no-pressure suggestions for how I could arrange a test drive and secure financing easy since I live well over an hour away. They have a professional straight-forward approach that I appreciated. I would recommend them to anyone:) More

First time subaru Jessie Lester , I'm Looking to make deal, but I thought the deal was falling, but Jessie made it work. The paper work was done and he walk us around t Jessie Lester , I'm Looking to make deal, but I thought the deal was falling, but Jessie made it work. The paper work was done and he walk us around the dealer ship. Then before leaving, which was getting late, he spent time with us on the details of the car bumber to bumber. And he said if we need any help in the future, please call him. They had refreshments for us which was very nice. Everybody I met was very nice. They even turn air condition up for us. More