McLaughlin Subaru

upbeat and respectful I originally looked at a 2 year old outback, but then was given a quote for a new one that was very close to the used one. Went with the new outback a I originally looked at a 2 year old outback, but then was given a quote for a new one that was very close to the used one. Went with the new outback and the whole process was quite pleasant. have not had service done yet. More

Friendliest dealership ever! My husband and I purchased a new 2017 Subaru Forester; we ordered it and had to wait two months to get it. During that two months, we got emails telli My husband and I purchased a new 2017 Subaru Forester; we ordered it and had to wait two months to get it. During that two months, we got emails telling us an approximate date our car would be ready for pick-up and the date they gave us was the exact date the car came in. When we picked up the car, Brian Cox was the one who showed us how all the cool features worked and he couldn't have been more patient with our questions! Other people who worked there came up to us and introduced themselves to us and shook our hands. They could not have been more professional or helpful! I'm glad we chose to buy our new car from McLaughlin instead of some of the Chicagoland dealers we had also visited. More

Very upfront and helpful I bought a used vehicle from them, and they were very honest, responsive and helpful. I traveled four hours one way and they had everything all set to I bought a used vehicle from them, and they were very honest, responsive and helpful. I traveled four hours one way and they had everything all set to go when I got there. I wish they were closer. More

Brandon Ellis Went in and out within 2 hours. Picked car. Test drove it and fell in love. Told Brandon where I needed to be with payment and how long. Instead of pl Went in and out within 2 hours. Picked car. Test drove it and fell in love. Told Brandon where I needed to be with payment and how long. Instead of playing the game like most dealerships do, he instead, listened. He got me where I wanted to be and terms with no problem. Went overboard by allowing my to use a loaner while they made a repair to the seam on back leather seat. The entire process was amazing. From Brandon, to finance explaining everything so well to even the service department showing me where to go. Thank you for me finally after 29 years of driving, finally finding a dealership that I will refer, recommend and always go to for any vehicle needs!! More

Wonderful!!!! I had a great car purchasing experience at McLaughlin. Through the Subaru website I inquired about a Subaru Outback last Sunday. We drove over and l I had a great car purchasing experience at McLaughlin. Through the Subaru website I inquired about a Subaru Outback last Sunday. We drove over and looked at some on your lot and by the time we returned home, I had received an email from Kim inviting me to call the next day to schedule a test drive. She was kind, courteous, and very helpful. She was also very accommodating. Everyone that I worked with on Monday was great. I certainly will recommend this dealership and Kim Hicks to anyone I know who is planning to purchase a vehicle. More

Good experience We bought a new Impreza and have been very happy with it. Matt was very friendly and helpful. They didn't have the exact model we wanted in stock, b We bought a new Impreza and have been very happy with it. Matt was very friendly and helpful. They didn't have the exact model we wanted in stock, but they were able to find one right away and have it available in no time. The dealership is very clean and we will be trying out the service department when the time comes. More

So glad I chose McLaughlin. I Googled Subaru Forester & was required to enter my email address to receive information. The next morning I had 3 emails, 1 from Iowa City, 1 from I Googled Subaru Forester & was required to enter my email address to receive information. The next morning I had 3 emails, 1 from Iowa City, 1 from Dubuque & 1 from Kim Hicks. Thru google I pretty much knew what I wanted. I did a test drive thru Kim & learned of the options available & decided what exactly I wanted. I went to Costco.com & was referred to a dealership in Urbandale, Iowa. They quoted me their lowest price thru Costco & it turned out to be $500 more than what I paid Kim for the exact same car. Need I say more? I'm dealing with some really terrific people right here in the QCA! I couldn't be happier! My late husband, Carl, would be very happy right now. Thanks Kim Hicks, you did GOOD! More

McLaughlin Very nice and professional people. My second time purchasing from them. I have referred several people here. Felt pricing is very good and very person Very nice and professional people. My second time purchasing from them. I have referred several people here. Felt pricing is very good and very personalized experience. More

Great place to purchase your next car My wife and I grew up in the QC area, but now live about two and a half hours away., I called Larry on a Tuesday morning had the deal done by Tuesday My wife and I grew up in the QC area, but now live about two and a half hours away., I called Larry on a Tuesday morning had the deal done by Tuesday afternoon. It was the easiest new car purchase I have experienced. When I got in town Friday afternoon to pick up the car, I worked with Jesse to get everything closed out. Again, I was very surprised at how easy the process was. Jesse went over all of the details for the new car, we cracked a few jokes, he put the license plates on the car and sent me on my way. I would definitely recommend these two gentlemen to anyone looking to purchase a Subaru. More

Returning customer! The best dealership in the Quad Cities when it comes to customer service and sales. In my 35+ years of owning cars, I've never been happier elsewhere The best dealership in the Quad Cities when it comes to customer service and sales. In my 35+ years of owning cars, I've never been happier elsewhere. Courteous, always friendly, keeping customers updated, no pressure (Subaru quality sells itself). I'm on my 3rd Subaru with McLaughlin! More