McLaughlin Subaru
Moline, IL
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698 Reviews of McLaughlin Subaru
Very focused on customer satisfaction. Kim was very easy to work with, kept us informed about the status of our car in transit. Explained in detail all the things we needed to know about Kim was very easy to work with, kept us informed about the status of our car in transit. Explained in detail all the things we needed to know about the operation of the car. Great experience also working with Lou. Despite some computer problems with the network, he was able to provide all the paperwork we needed and explained everything thoroughly. Kim was easy to work with, great personality, knows all the details and explains it thoroughly.. Set up another appt right away within a month to review the operation of the car and answer any questions we might have. I highly recommend Kim and McLaughlin Suburu. More
Once again, my buying experience through McLaughlin Motors was absolutely, fantastically, wonderful. Kim Hicks is a superstar! We ordered a Subaru Forester, she kept me informed of its status at eve Motors was absolutely, fantastically, wonderful. Kim Hicks is a superstar! We ordered a Subaru Forester, she kept me informed of its status at every step, at least weekly and usually more often. Give this young Lady every possible official recognition, as well as a star, and a reserved parking space! And ~ the often-dreaded finance manager: Michael Morales cheerfully adjusted my contract several days later! We all know this reduced McLaughlin's total actual profit on the deal; however, this is the type of "genuinely want to earn your repeat business" attitude that causes me to just babble on about the entire store! More
Once again, McLaughlin Subaru was wonderful to deal with. Especially in this car market they went above and beyond to get the exact car we were looking for. Kim Hicks ROCKS as a salesperson. Especially in this car market they went above and beyond to get the exact car we were looking for. Kim Hicks ROCKS as a salesperson. More
Kim was very friendly and explained everything to me. she keep me informed as to when my suv would come in. we had a great experience on ording and regularly recieved updates! she keep me informed as to when my suv would come in. we had a great experience on ording and regularly recieved updates! More
I rarely write a review but our great experience on ordering and regularly receiving updates on our 2022 Subaru Forester .Kris Hutton,our sales person was a true professional, great communication skill ordering and regularly receiving updates on our 2022 Subaru Forester .Kris Hutton,our sales person was a true professional, great communication skills and made Kathy and I feel like they valued our business.He does such a great job representing McLaughlin Subaru and the Subaru brand.Two thumbs up ! More
Dealer kept us informed of the status of our special order 2022 Subaru Forester before delivery. The car was just as ordered, and it was spotless when we went to pick it up. The sales representative d order 2022 Subaru Forester before delivery. The car was just as ordered, and it was spotless when we went to pick it up. The sales representative did an excellent job of reviewing the features and how everything worked. This was the second new vehicle we have purchased from this dealer. More
I continue to be amazed by the professionalism Of McLaughlin Subarus’ repair crew. They are straightforward, informative and timely. I gladly travel an hour out of my way just to come to this dealers McLaughlin Subarus’ repair crew. They are straightforward, informative and timely. I gladly travel an hour out of my way just to come to this dealership. Can’t recommend them highly enough More
Fantastic purchase experience! They were willing to negotiate price, thanked us for our purchase, and the entire sales and management staff were exceptional! Brandon Ellis was our They were willing to negotiate price, thanked us for our purchase, and the entire sales and management staff were exceptional! Brandon Ellis was our sales professional. He was extremely friendly, knowledgeable and made us feel welcome versus seeing us only as a "sale". We will recommend their dealership to our family, friends, and colleagues! More
No doubt, the very best car buying experience I’ve had! The staff are attentive, thorough, and pleasant. I had a root canal then bought a car in the same afternoon… two things many adults dread… so I thoug The staff are attentive, thorough, and pleasant. I had a root canal then bought a car in the same afternoon… two things many adults dread… so I thought I’d get it over with in one day. I was pleasantly surprised that I was treated better than I had experienced at other dealerships. The dealerships that reel you in with promises then change as the deal progresses. I didn’t get that treatment. I plan on telling any and everyone who is car shopping to check them out! More






