McLaughlin Subaru

I always have a great experience at McLaughlin. The staff is so friendly and welcoming. They are constantly asking if they can get you anything or if they can get you anything while you wait. The staff is so friendly and welcoming. They are constantly asking if they can get you anything or if they can get you anything while you wait. More

Had a great experience purchasing from them. They provided a fair deal from the start with no dealer addons. They provided a fair deal from the start with no dealer addons. More

Every one at the dealership were helpful and friendly. Did most of the dealings by email. All paper work was ready when I arrived to pick up my crosstrek. We were in and out in less than an hour. Both Did most of the dealings by email. All paper work was ready when I arrived to pick up my crosstrek. We were in and out in less than an hour. Both of my purchases were a good experience. I will be back. Thank you so much. More

Kim was extremely helpful and knowledgeable. She made the process of purchasing my new Ascent a breeze from the moment I walked in the door and went out of her way to get me what I wanted. She made the process of purchasing my new Ascent a breeze from the moment I walked in the door and went out of her way to get me what I wanted. More

I've only a 2021 Subaru outback since December 2020 I purchased from this dealership. I have had to bring my 2021 Subaru outback in for a warranty parts replacement 4 times now, Everytime I have had a pa purchased from this dealership. I have had to bring my 2021 Subaru outback in for a warranty parts replacement 4 times now, Everytime I have had a part ordered nobody has contacted me to let me know the part is in. I live 1.5 hours 1 direction which the drive is no issue for me, I had a part ordered under warranty 1 month ago and tried to set up an appointment because I knew I was going to be in town for the week but I was told they won't set it up without the part and they could get in in ASAP when the part arrived. I have called time after time to check on the part with no response back. With no response I had to physically come to the dealership to talk to a manager because apparently leaving a message means you're going to get ignored. I finally talk to somebody and they tell me I'm going to get in right away, after waiting 2 hours for a 30 minute job I call the dealership to check on the status but no one answers the phone. I make my way back to the shop to find out they never ever started it. 0/10 communication, would not recommend bringing a car here for service More

I worked with Kim Hicks and she's the best salesperson I've ever had. Kind, knowledgeable and extremely efficient. I will definitely use her next time. I've ever had. Kind, knowledgeable and extremely efficient. I will definitely use her next time. More

Kim Hicks made the buying process super simple and easy. Can't recommend her enough! Can't recommend her enough! More

Best experience ever. I highly recommend this dealership and our saleswoman, Kim Hicks is wonderful. If you’re in the market , please ask for Kim. You won’t be disappointe I highly recommend this dealership and our saleswoman, Kim Hicks is wonderful. If you’re in the market , please ask for Kim. You won’t be disappointed More

Kim kept us updated while we waited for our car to arrive and got what we wanted with no fuss. Thank you! and got what we wanted with no fuss. Thank you! More

It was an excellent experience from the knowledge base of vehicle to the deal made vehicle to the deal made More