McKinney Dodge Chrysler Jeep RAM

I have been in manufacturing for 35 years and know what customer service is. Dealing with Lands' End, JC Penney and others, I had to maintain a level of professionalism. McKinney exemplifies personal ser customer service is. Dealing with Lands' End, JC Penney and others, I had to maintain a level of professionalism. McKinney exemplifies personal service, attention to detail and offers many incentives that other dealers do not have. Most dealers that I visited were sloppy, the cars were dirty, and they were totally unprepared to make a sale. This was not the case at McKinney. I hate car buying, but the experience renewed my faith in a dealership that will definitely be successful. Thanks for this survey. Please make sure the 2 people listed above get the appropriate acolades. Rick Henderson More

Jay Ivey and Paul Thomas were helpful in finding the car and getting the deal completed. Everyone was professional and it was one of the easiest buying experiences Ive had. and getting the deal completed. Everyone was professional and it was one of the easiest buying experiences Ive had. More

Very knowledgeable, had the Carfax report right there b4 we asked, got us taken care proficiently and efficiently...Thank you Paul!! My son is very happy with his car and his gas mileage, and I am glad his we asked, got us taken care proficiently and efficiently...Thank you Paul!! My son is very happy with his car and his gas mileage, and I am glad his first experience was a positive one!! More

They worked with me to get the Jeep with all the options that I wanted at an excellent price compared to other local dealers. Chandler was more than happy to allow me multiple test drives and the Tires for that I wanted at an excellent price compared to other local dealers. Chandler was more than happy to allow me multiple test drives and the Tires for life program cinched the deal! More

Overall great experience! Everyone was so nice, friendly and very helpful. I am very excited about my new purchase and would definatly refer Mckinney Dodge to anyone who needs a new vehicle! and very helpful. I am very excited about my new purchase and would definatly refer Mckinney Dodge to anyone who needs a new vehicle! More

Mike Henry was an easy person to talk to and very down to earth. He was very knowledgable. He made the experience of buying a car fun. I would recommend this dealership to anyone! earth. He was very knowledgable. He made the experience of buying a car fun. I would recommend this dealership to anyone! More

My overall experience with McKinney was great. I drove off with a new Challenger SXT Plus and I couldnt be more happy. Tipp was very helpful and laid back. He had this grumpy old man vibe to him that i fo off with a new Challenger SXT Plus and I couldnt be more happy. Tipp was very helpful and laid back. He had this grumpy old man vibe to him that i found entertaining, others might not. Regardless, when it came down to working for you and with you he was top notch. I decided on McKinney for the sole reason that they had the exact car i was looking for in my search on the internet. I'm glad I gave them my business. One negative that doesn't reflect on Tipp...If your on their website and find the car you want, there is an option for an E-Price. If you fill it out you get a call back shortly with a special quote. It was a little later in the day when i called but "shortly" to me means an hour or two. Seeing as how I only had one day off to get my car, I proactively called the sales department and asked about the E-Price to see if I could knock some more off the top and they acted like they never heard of it. After i got my car, sitting in my garage, i got a call about my E-price quote, at this point I didnt want to hear it... Mind you, I still got a great deal with Tipp's help through financing and i am really satisfied. I feel that the E-price option should be taken off of the website or easily accessed by all the sales dept. A minor glitch in an otherwise great experience. More

everything went well so far no problems surverys should be done after you have the car awhile its important how every thing go"s after you drive the car and see if any issuses are addressed be done after you have the car awhile its important how every thing go"s after you drive the car and see if any issuses are addressed More

I went to buy a used car and ended up buying a new one. I went to buy a used car and ended up buying a new one. I was guided to a great deal by Riley Whitmire who was very friendly and not pushy whatso I went to buy a used car and ended up buying a new one. I was guided to a great deal by Riley Whitmire who was very friendly and not pushy whatsoever. Riley appeared to look out for me and help me get the best offer. I was very pleased. This was the first time that I have bought a new car and after having a great experience I plan on doing more business with these guys and recommending them to other people. More

Mike was very helpful and provided great customer service. Really went the extra mile to make the experience as easy as possible. Very knowlegable about the product and gave a thourough explanation service. Really went the extra mile to make the experience as easy as possible. Very knowlegable about the product and gave a thourough explanation of the product. More