McGrath Lexus of Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
Showing 2,110 reviews
Phil & I experienced the best Service & Reponse from the very start from Rita Barkstrom @ McGrath Lexus in Westmont! In addition, the 'negotiations' involved in buying our new car was unprecedente from the very start from Rita Barkstrom @ McGrath Lexus in Westmont! In addition, the 'negotiations' involved in buying our new car was unprecedented! Both Rita & her boss, Kathy went out of their way to assure that we were satisfied!! We've purchased cars in the past, but the the competancy & friendly attitude @ McGrath Lexus in Westmont was far & above the best we've ever experienced! We were with 'Mike' for 2 1/2 hours the night we purchased our new Lexus & he was very helpful & informative as he patiently showed us how to use our new car! :-) We shopped extensively for this, our first 'luxury' vehicle, & we're certain we chose the right one! It's 'Dreamy'!! And, I'm planning to show up as much as possible on Monday for my 'courtesy car wash & 15" chair massage'!! :-) Sincerely, Linda Bottger (I'm very grateful to have McGrath Lexus in my 'backyard'!! :-)) More
My experience was very positive - knowledgeable but friendly. Fred listened to my needs and suggested options to fit them. He had a proactive but not pushy approach. The dealership was impressive as friendly. Fred listened to my needs and suggested options to fit them. He had a proactive but not pushy approach. The dealership was impressive as a whole. Everyone seemed dedicated to great service. More
My wife and I very much appreciate a friendly but professional approach from a salesman (Mr Fred Cramer). He certainly has exceptional knowledge of the product and conveys that knowledge so the custo professional approach from a salesman (Mr Fred Cramer). He certainly has exceptional knowledge of the product and conveys that knowledge so the customer understands. In particular, I like the genuine/honest approach so I don't end up feeling manipulated and this dealer, represented by Mr Cramer, will leave "the shopper" with very positive feelings about the customer being valued. My expectation, as a result, is that a high quality vehicle and service is the "normal standard" at McGrath Lexus Westmont. More
McGrath Lexus has a state of the art dealership and service area. The staff is very professional and courteous. My salesman was incredibly knowledgeable about the product. The service department is service area. The staff is very professional and courteous. My salesman was incredibly knowledgeable about the product. The service department is open on Saturdays, making it convenient to have work performed there. I also take advantage of the free car washes. More
I live in the south suburbs of chicago which is about 25 to 30 miles away from this dealer. I make it a point to ONLY deal with McGrath Lexus of Westmont. I'm always treated like a VIP whenI enter and leave to 30 miles away from this dealer. I make it a point to ONLY deal with McGrath Lexus of Westmont. I'm always treated like a VIP whenI enter and leave the dealer. Either for service, parts, or sales they are always #1 in quality and service. Bill Tacker is my perferred sales person, he helped me and a few of my friends purchase cars. He is spectactular when when comes to finding the right car and getting the right price. He exceeds expectation each time as a sales person. More
I've been very impressed with the service and attention that I have received from Joe Scala and the entire team at McGrath Lexus. Joe and the entire staff (service department also) goes out of their way to that I have received from Joe Scala and the entire team at McGrath Lexus. Joe and the entire staff (service department also) goes out of their way to make all transactions go as smoothly as possible. I also appreciate the type of attention that is given to each and every detail. I strongly recommend Joe and McGrath Lexus to all friends and family. Andy More
I have purchased two used Lexus vehicles from Alisa Griffen - Dunlap She is very cordial and truly helps with the decision on options. Her strength in sales is to understand my requirements, then make Griffen - Dunlap She is very cordial and truly helps with the decision on options. Her strength in sales is to understand my requirements, then make solid suggestions. Pricing has always been attractive and service is excellent. Alisa believes in serving his customers well and that is why I have recommended McGrath and Alisa to friends and associates. Everyone is always pleased. Thanks McGrath Lexus and Alisa Griffen - Dunlap More
Rita Barkstrom was awesome! Recommended by the service dept, she took total care of us. Tom O'Connor was as professional as always, another pleasure to deal with. This is our third Lexus, would not even c dept, she took total care of us. Tom O'Connor was as professional as always, another pleasure to deal with. This is our third Lexus, would not even consider going to another dealership. Loyalty worked both ways with price breaks, etc. Final thanks to Chris Schwingle in service for 'steering' us in the right direction. We have already recommended McGrath Westmont to clients, and will continue to do so. More
Joe Scala and his team, has successfully converted me away from Porsche and BMW. Their team, and facility are wold class. Ive owned benz, bmw, Porsche, Lexus, Jaquar and Audi. Nothing has come close t away from Porsche and BMW. Their team, and facility are wold class. Ive owned benz, bmw, Porsche, Lexus, Jaquar and Audi. Nothing has come close to MgGrath, and they didn't pay me to say this. Keep up the great work. More
I was purchasing a very inexpensive ($10,500) car and Mel treated me as if I was purchasing a $100,000 vehicle. His attention to what I needed in terms of vehicle and price was outstanding and extremely con treated me as if I was purchasing a $100,000 vehicle. His attention to what I needed in terms of vehicle and price was outstanding and extremely considerate. In fact he sold me a car under what I allocated myself to spend. Buying a car is can be stressful and he made this experience enjoyable, relaxing and pleasurable, almost as if we had been friends for years. If and when I need another vehicle I hope he is still at this facility because he will be the first phone call I make. I will refer friends of mine to my new friend Mel anyday of the week!! Thank you Mel!!! More











