McGrath Lexus of Chicago

When I was interested in purchasing a new automobile, I interacted with the internet sales department. The internet sales department was outstanding in helping to make my deal happen. My questions were ans interacted with the internet sales department. The internet sales department was outstanding in helping to make my deal happen. My questions were answered satisfactorily. All details were taken care of promptly. I was an out of state buyer, and the internet staff facilitated my purchase. I was pleased with both price and delivery terms. I would recommend McGrath Lexus to anyone. More

I walked into the dealtership not knowing what to expect. I was advised that since I am single now that it would be better to lease a vehicle so it would always be new. My nephew just leased a Lexus so he I was advised that since I am single now that it would be better to lease a vehicle so it would always be new. My nephew just leased a Lexus so he suggested it to me. Nick was very informative and patient with me. He showed me all the bells and whistles that went with the vehicle. He also suggested a 2010 vehicle as it would have been a better deal, but I went with the 2011 as I like the interior color better. Anyway, if was good he showed me that I had options. He's been in contact with me, as far as making sure I come in for the free service and car wash. I really feel like I'm someone special at the Lexus dealorship. Previously when I purchased a car, that was the end of that. I would truly recommend your dealship because of Nick. More

They are very attentive and detail oriented, felt welcome. The free car wash is a nice touch. Enjoyed the layout and waiting room. Only downfall I saw was hard to get in or out if traffic saturated. welcome. The free car wash is a nice touch. Enjoyed the layout and waiting room. Only downfall I saw was hard to get in or out if traffic saturated. But, pretty decent location for a Chicago dealership. More

McGrath Lexus of Chicago is very customer friendly, from the sales people, service/maintenance area and the folks that wash my car. I recently purchased a CT200H and the experience was excellent. No press the sales people, service/maintenance area and the folks that wash my car. I recently purchased a CT200H and the experience was excellent. No pressure transaction throughout. Keep up the great work. More

i was in the market for a certified used is 250. i traded in my 08 escape for an 08 is250, vasilly ( my salesman, worked with me all the way, on price and on the trade in. I am so pleased with the service a in my 08 escape for an 08 is250, vasilly ( my salesman, worked with me all the way, on price and on the trade in. I am so pleased with the service and the great deal i received. from now on it will be lexus or bust! More

This is my 2nd car purchased from McGrath Lexus in Chicago. Ms. Heather O'Malley sold me a vehicle both times. She is the reason why I love it there. She's super friendly and always looks out for t Chicago. Ms. Heather O'Malley sold me a vehicle both times. She is the reason why I love it there. She's super friendly and always looks out for the buyers' best interest. She definitely loves her job and is great at it! More

Our small company has been leasing new Lexus models for 12 years. Over that period of time we have leased nine new ES or RX models. In those 26 Auto years, we have had but one mechanical problem.In 05 or 0 12 years. Over that period of time we have leased nine new ES or RX models. In those 26 Auto years, we have had but one mechanical problem.In 05 or 06, a windshield wiper motor had to be replaced on one of our vehicles, Gads!! Other than that momentus event, none of our autos ever saw a garage except to change oil, rotate tires or other scheduled maintenance. We should have been so lucky with our other leased vehicles. It also helped to have a terrific sales associate who knew more about the cars than we ever needed to know. Whenever we ignored Bob's advice regarding color,accessories, etc, we paid the shuda, couda price. He was constantly reminding us what to do regarding vehicle care and when to do it. I don't know why anyone would buy a high end auto from anyone but McGrath Lexus, and I've owned or leased them all. J. L. Walters More

Everything has been easy and pleasant. From my initial contact online through the time that the car arrived, I have been very happy with the treatment and care I have received. After three days, I am thr contact online through the time that the car arrived, I have been very happy with the treatment and care I have received. After three days, I am thrilled with my new ride and look forward to future dealings with the people at McGrath. Thanks More

mike was excellent. his knowledge of the vehicle was right on. the sales process was very comfortable. the service was efficient. the delivery process was effective. the training and post-sale servi right on. the sales process was very comfortable. the service was efficient. the delivery process was effective. the training and post-sale service lives up to a standard every dealership should espouse to. truly a lexus - passionate pursuit of perfection experience. More