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McGrath Lexus of Chicago

Chicago, IL

4.8
960 Reviews
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1250 West Division Street

Chicago, IL

60642

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Showing 960 reviews

June 11, 2011

Everything thing about my buying experience was GOLD STANDARD !! Never been this impressed with a car dealer. Mechanic stole a part of his personal Lexus to repair mine til part could come be delivered More

by isp733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Davis
June 09, 2011

Sharon and Heather were absolutely fabulous!!! We drove from Indianapolis to purchase a car from McGrath Lexus. After reading nothing but wonderful reviews about their custom service and speaking with Hea More

by autumnsunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon and Heather, Heather O'Malley
June 06, 2011

The Service we received at McGrath Lexus was PHENOMINAL it was the absolute BEST experiencing we’ve had purchasing a vehicle!!!! They really made us feel "Special"!!! More

by tlt9244
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Andy Miodynski, Frank Cowan, and Maria Titova
June 06, 2011

I have leased about 10 cars from McGrath over the last 8 years for my business. They are the best people to work with period. They have great follow-up and always addressed any issues ASAP. I would not go a More

by mgoble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy M.
May 26, 2011

My wife and I knew exactly the vehicle and exactly the options we wanted. We worked with Julianne to locate the exact car that met our desired specifications and she was able to acquire it for us in shor More

by mkap0408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julianne Baron
May 26, 2011 -

McGrath Lexus of Chicago responded

Many thanks for your kind words! Julianne is a great asset to our sales team. I hope you and your wife are enjoying your CT 200h, it’s a fantastic car. Please don't hesitate to contact us if you need any assistance with your Lexus and make sure to stop by for a complimentary car wash! Best Regards, Emily Illingworth Internet Coordinator 773.342.6300 ext 1238

May 23, 2011

I sent an email from the McGrath Lexus website to request information on several cars that I was interested in purchasing. I was contacted by Andy Miodynski by email and we scheduled a phone conversation. An More

by henryv27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Miodynski
May 12, 2011

Robert Zuniga is the best service representative I have ever had through a Lexus dealer. I have had experience with other service reps and they were not as friendly and helpful as Robert. Excellent service More

by cyndae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT ZUNIGA, Robert Zuniga
May 07, 2011

I visited McGrath Lexus of Chicago on May 5, 2011 and purchased a used 2003 Jeep Liberty. I inquired about the vehicle on the internet May 4th and Andy Miodynski contacted me promptly. He was very kind a More

by cdornhecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Miodynski
May 05, 2011

The only reason I gave a four for quality is that I would have liked the car detailed a little bit better than it was. The middle council wasn't cleaned very well and some of the small things weren't done. More

by drewmillard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Miodynski
May 05, 2011 -

McGrath Lexus of Chicago responded

Hello Drew, My name is Emily Illingworth and I am the Internet Coordinator at McGrath Lexus of Chicago. I would like to personally thank you for your business, it is greatly appreciated and recognized. I sincerely apologize for the way in which your vehicle was delivered and I further regret any inconvenience that it has caused you. Your satisfaction is our highest priority so please call or email me or Andy to set up a time to bring your vehicle to take care of anything you need. Please do not hesitate to contact us; we would be happy to help. Respectfully, Emily Illingworth Internet Coordinator eillingworth@mcgrathlexus.com 773.328.5438

April 28, 2011

This is my third Lexus. Julie Hill is my salesperson and she has given my wife and I outstanding service. Actually, she is a big reason why we continue to return to her when we are ready to purchase a new More

by collinswoody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Hill, Julie Hill
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