McGrath Lexus of Chicago
Chicago, IL
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I have purchsed 3 cars with McGrath Lexus over the years. Sharon Gale is great. She along with Mike Tumilty and Mark McLawhorn are the reasons why I keep coming back. Mike Tumilty understands my preferenc Sharon Gale is great. She along with Mike Tumilty and Mark McLawhorn are the reasons why I keep coming back. Mike Tumilty understands my preferences and is always willing to work with me. Also he is so knowledgable with the applications on he Lexus he always takes the time to make sure my data information is transferred over to my new cars and that I understand the features. In fact I waited until he came back from being off a few days before I went into the dealership because he is "my sales guy". Mark is fabulous in arranging someone to up up my car and arrange and over see my service. This feature is very important to me and something I brag about to all that will hear my praises about McGrath Lexus. Additionally, Mike Kozeluh was also great and patient as he finalized my paperwork. I feel everyone takes that extra step to ensure that when you leave there you think about that experience positively throughout your day and the weeks ahead. There is a great group there. Thanks Team Lexus. Sincerely, Alicia Garcia-Abner More
Heather was very helpful in not only helping me narrow down which model I wanted but in helping me get the exact colors an features I preferred. She was patient and very friendly. down which model I wanted but in helping me get the exact colors an features I preferred. She was patient and very friendly. More
Yes I would recommend this dealership because I had a great experience recently when I bought my new Lexus with the whole staff. Especially Julie Hill, our salesperson. Julie is the best salesperson be great experience recently when I bought my new Lexus with the whole staff. Especially Julie Hill, our salesperson. Julie is the best salesperson because she is very respectful and patient. Thank you Julie for being patient with us in making the right decision. She also TAKES THE TIME to explain and compare car descriptions to help you make the right choice when buying your car. She is very welcoming and easy to talk to. She treated us like family. Julie you made our experience smooth and did not feel pressured in buying our new car...I really appreciate that! I would definitely reccomend Julie Hill if you want to buy a new car. She is the best in what she does. THANK YOU JULIE! More
I recently bought a 2010 RX 350...Anthony was taking care of me. He was patient with me, answering my questions, and treated me as if I was buying a new car. I will definitely be referring others to Anthon of me. He was patient with me, answering my questions, and treated me as if I was buying a new car. I will definitely be referring others to Anthony Swanke and McGrath. More
Very positive experience in buying a car. Gary Sowell was the saleman and he was first class. Very helpful and accomodating. The car was exactly what I was looking for. the saleman and he was first class. Very helpful and accomodating. The car was exactly what I was looking for. More
Mike LaGiglio was extremely helpful in assisting me in making my decision to purchase my first Lexus. Not only was he friendly and accomodating to my needs, he was also knowledgeable and answered all of making my decision to purchase my first Lexus. Not only was he friendly and accomodating to my needs, he was also knowledgeable and answered all of my questions or insured that my questions were answered. A customer cannot really ask for more than that when it comes to customer service. He was attentive and not only showed me the vehicle but also the showed me around the facilities, which are impressive. Mike is the kind of salesperson to whom I would be comfortable referring friends and family and that says a lot. A good salesman can close a deal, but a great salesman can get you to come back. I am excited to continue to use McGrath Lexus for my ongoing service needs to my Lexus and am pleased to send friends and family. In addition to Mr. LaGiglio, the manager and financial advisor who walked me through the documentation were outstanding. I am truly pleased with my overall experience from start to finish. More
I had the privilege to work with Mr. Sean Shumpert purchasing a ussd Lexus. My experience was great. He was very helpful and attentive. He answered all my questions and concerns about the SUV, Warrant purchasing a ussd Lexus. My experience was great. He was very helpful and attentive. He answered all my questions and concerns about the SUV, Warranty, price, etc. I highly recommend Mr. Shumpert and this dealer. So far it's been a great experience. Everyone was helpful and professional. More
Thank you for great job!! Without Julie, I don't think Thank you for great job!! Without Julie, I don't think we could buy the car at the time. She did very hard work for us to make the deal work. She was Thank you for great job!! Without Julie, I don't think we could buy the car at the time. She did very hard work for us to make the deal work. She was very friendly for my baby also. I am so happy to drive brand new Lexus. More
We purchased the RX350 from McGrath while we were out of state and needed the vehicle delivered when we returned. Heather was outstanding and made the process painless for us. When we got home she deliver state and needed the vehicle delivered when we returned. Heather was outstanding and made the process painless for us. When we got home she delivere the car to our home and spent an hour walking us through all the features the car had. In all my years I have never been as impressed with a dealership and sales rep as I have been with McGrath and Heather. We are looking forward to a long relationship with McGrath! You have set the bar in quality, customer service and attention to detail. More
This is my third purchase from the dealership, and my experience, each time, has been excellent.Heather O'Malley was very professional and consistent in her delivery of her sales pitch. She spent the req experience, each time, has been excellent.Heather O'Malley was very professional and consistent in her delivery of her sales pitch. She spent the required time to make sure that she met all of her promises to me i.e. delery date, price color, and the model I was looking for. More


