McGrath Ford

Worst experience ever. Lack of communication between dealers in coralville and Hiawatha. Making decisions they should talk to the customer about before doing so. Spent 90% of my day waiting for updates dealers in coralville and Hiawatha. Making decisions they should talk to the customer about before doing so. Spent 90% of my day waiting for updates that I had to make calls for. Didn’t realize it took 8 hours to change a starter that they didn’t have in stock. Makes you feel unappreciated as a customer. More

they didnt have what i was looking for but was able to get one from a different dealer in a few days and was just what i wanted glad i went to mc graft ford get one from a different dealer in a few days and was just what i wanted glad i went to mc graft ford More

McGrath gave me a great deal on my trade-in and on the new 2020 escape that I bought they also threw in quite a few extras for menu new 2020 escape that I bought they also threw in quite a few extras for menu More

Brian was very easy to work with and his dedication to the buyer meant alot . And the truck was ready for pick up on time. the buyer meant alot . And the truck was ready for pick up on time. More

Morgan was very curtiois and friendly, he was very knowledgeable of the sonata and help me make the deal I was looking for, everyone there were very friendly and helpful. knowledgeable of the sonata and help me make the deal I was looking for, everyone there were very friendly and helpful. More

My husband and I have bought our last 5 cars from McGrath and each time we have had nothing but wonderful service from them. The cars have been just what we wanted and anytime we have needed McGrath was the and each time we have had nothing but wonderful service from them. The cars have been just what we wanted and anytime we have needed McGrath was there for us. More

Brad Hamilton was the McGrath Ford Hyundai rep who worked with us handling the purchase of a 2017 Bolt. He was very pleasant, competent, and honest. I would highly recommend him and will ask for him should with us handling the purchase of a 2017 Bolt. He was very pleasant, competent, and honest. I would highly recommend him and will ask for him should we purchase another car at this dealership. More

Brianna was an outstanding Service Advisor and had had me at ease instantly! The Team had me fixed up and going quickly again. I felt completely comfortable in the lounge, it was a safe environment! Thanks a at ease instantly! The Team had me fixed up and going quickly again. I felt completely comfortable in the lounge, it was a safe environment! Thanks again More

I am very pleased with the service department at McGrath Ford. First of all, I like seeing familiar faces and Brett and Brianna have been there for awhile! To me, this is a sign that they like working the Ford. First of all, I like seeing familiar faces and Brett and Brianna have been there for awhile! To me, this is a sign that they like working there and their work is appreciated by McGrath. It always goes both ways. I totally trust them to take care of my Ford Transit Connect. Neither of them talk down to me, they treat me with respect, and do not take advantage of me. Brett ordered a piece for my driver's seat and a very skilled tech put it on the very next day. (A few years ago, I had been told by someone at the Zimmerman location, that I would have to replace the whole seat which was going to be very pricey, therefore, I never investigated replacing it.). I am thankful that I asked Brett about the seat - now fixed with a very reasonable cost! In my opinion, a lot of companies/dealerships can sell a vehicle, but the service department is the key piece of the equation! Without an excellent service department (better than any of their competition) , you don't have a good dealership! So, thank you, this particular time to Brett! Sincerely, Diane Beach More

My new Rv with a E450 Ford frame was throwing a code for the traction control. Jeff was helpful in getting this large vehicle repaired in a timely manner. the traction control. Jeff was helpful in getting this large vehicle repaired in a timely manner. More