McGrath City Hyundai

2011 hyundai sonata horor ! I purchased a 2011 Hyundai sonata from McGrath city Hyundai in Chicago. I paid close to $17,000 for what I believed was a good running certified pr I purchased a 2011 Hyundai sonata from McGrath city Hyundai in Chicago. I paid close to $17,000 for what I believed was a good running certified pre owned car, boy was I wrong ! ever since they put new tires on the 2nd day after having it , I have had to visit the dealership 5 to 6 times because the car keeps pulling to the right , I paid for an alignment and it still pulled to the right and does to this day ! they claim there is nothing wrong with it and its the raod conditions causing it to pull. I also own a 2011 elantra and it drives perfectly straight on the same roads I drive on everday , so im not buying their BS story. afte 6 trips to the dealer I have had no results, corporate HQ would not get involved since that Hyundai dealership is independently owned, they did send me $200 gift card good towards servie and parts at another Hyundai dealership so I can get a 2nd evaluation. none the less ive requested that the dealership take the car back and put me into another vehicle that drives straight, they refused ! so I aksed to trade it in with them considering my frustrations with the vehicle and no fixes for it, I also have warranty and extended warranty , yet they refuse to fix it ! so when I went to trade it in they tried to lowball me ! I wanted a $9,800 car but they said it was sold, but they had a $12,800 car so I test drove it and then we sat down to discuss financial issues. they said the $12,800 car is now $14,800 because they need to certify it, even though I did not ask for that, then he says they can give me $10,500 for my $17,00 car which I owe $14,500 on, making it so that I would owe $20,000 (with trade in) for a car they had listed for $12,800 . after all of the known issues with the car I bought pulling to the right , I would expect them to be compassionate to me, they tried to get one over on me and I wasn't having it. so to anyone considering buying from McGrath city Hyundai on grand Ave in Chicago, YOU HAVE BEEN WARNED ! please go on GOOGLE and search "wandering sonata" or "sonata steering wheel pull" you will easily find numerous posts about it, Hyundai knows about this issue yet ignores it. all I wanted was a safe vehicle for my wife, now I have a dangerous vehicle that pulls to the right and can possibly cause a major accident, I hope that never happens because the I wish no harm to anyone, but I feel if Hyundai ignores this major issue that the end results could be devastating to consumers and pedestrians. as far as the dealership goes , they have continued to ignore my requests to fix the car and or take it back and put me in a new ne. they only call me to take my reviews down, which I will not until you honor the warranty and fix the car or buy it back. for all of you consumers reading this , GOOD LUCK to you if you choose to do business with McGrath city Hyundai. More

New car The service was great and friendly, extremely friendly, excellent way to way to meet my expectations and needs as a costumer. Its the third time i ch The service was great and friendly, extremely friendly, excellent way to way to meet my expectations and needs as a costumer. Its the third time i changed my car and they always deliver a quality experience. More

Beyond Excellent!!!!! If you want to be treated with respect and feel as though you are NOT being taken advantage of, go to McGrath. The staff - from the first call to the If you want to be treated with respect and feel as though you are NOT being taken advantage of, go to McGrath. The staff - from the first call to the salesperson to the finance person to the service department - are personable, friendly, respectful and meet your needs. I highly, without a doubt, recommend McGrath over all other Hyundai dealers (and I've been to a few). More

great experience Everyone at McGrath was great and friendly and made my experience there very welcoming. They where very detailed on price and what I was looking for. Everyone at McGrath was great and friendly and made my experience there very welcoming. They where very detailed on price and what I was looking for. I recommend McGrath to everyone who is looking to buy a new car. More

Good experience Overall great service. When I first drove up for service, I waited at least 5 minutes without anyone acknowledging me, which was off-putting but under Overall great service. When I first drove up for service, I waited at least 5 minutes without anyone acknowledging me, which was off-putting but understandable in a busy environment. When Christine approached, she was friendly and efficient and everything continued smoothly from there. I had some unexpected issues with my car, and I appreciated that Christine kept me well-informed through the process and even had a loaner car available for me. More

Very satisfied When I bought my first brand new car at another dealership seven years ago, it was a hellacious experience. McGrath was completely different. My sales When I bought my first brand new car at another dealership seven years ago, it was a hellacious experience. McGrath was completely different. My salesman, Peter was very helpful and patient. I felt the price was quite good. David in finance was helpful, fair and didn't badger me to buy a bunch of stuff I didn't want. I enjoyed dealing with these people! More

Excellent purchase from and excellent dealership This was an awesome experience with the full staff and I will certainly tell all my family and friends. Thank you again for the excellent experience. This was an awesome experience with the full staff and I will certainly tell all my family and friends. Thank you again for the excellent experience. More

excellent service from an excellent dealer This is my 2nd car from this location and the staff and experience has been fantastic. I will certainly be recommending this location to all my family This is my 2nd car from this location and the staff and experience has been fantastic. I will certainly be recommending this location to all my family and friends! More

Great place to do business with I've had two people come into dealer biased on my deal and I had more then 6 people ask me about the auto. I will continue to recommend this place. I've had two people come into dealer biased on my deal and I had more then 6 people ask me about the auto. I will continue to recommend this place. More

Excellent customer service I purchased my first vehicle at this dealership 5 years ago. I came back to upgrade to a bigger truck. Looks like you have a customer for life! Everyo I purchased my first vehicle at this dealership 5 years ago. I came back to upgrade to a bigger truck. Looks like you have a customer for life! Everyone there went out of their way to make sure I had the exact vehicle I wanted! More