McGovern Kia of Norwood
Norwood, MA
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Worked with Erick Johnson at Kia on a deal. Erick was excellent I was more the trouble as I hate buying cars and Erick was patient and we got the deal done. Erick was excellent I was more the trouble as I hate buying cars and Erick was patient and we got the deal done. More
I had an excellent experience with the service department at McGovern Kia. Booking the appointment was quick and easy and the day of service Erryn was incredibly helpful from check in through sending the quo at McGovern Kia. Booking the appointment was quick and easy and the day of service Erryn was incredibly helpful from check in through sending the quote for additional services and communicating throughout the day with updates. She even reminded me that they could provide an uber to get me back there to pick up my car when it was ready if coordinating a ride was an issue. She was friendly and professional and I was pleasantly surprised at pick up that the overall cost actually came in less than I expected. An overall excellent experience! More
My experience was excellent. Erick was polite and knowledgeable and he explained the Telluride to me and answered all of my questions. Erick was polite and knowledgeable and he explained the Telluride to me and answered all of my questions. More
Erryn was friendly and helpful, breath of fresh air in an industry often plagued by employees who can barely be asked to care. I also appreciated the courtesy Uber ride home and back during the day while the industry often plagued by employees who can barely be asked to care. I also appreciated the courtesy Uber ride home and back during the day while the car was being worked on. Explanation of services being performed (including pictures in the service estimate), time taken for servicing, and pricing transparency and willing to accommodate coupons and/or service specials makes me feel confident in returning again. More




