McGovern Kia of Norwood

Excellent service when taking my car in for its first service - I was welcomed immediately and within 5 mins everything was explained and outlined re what would happen next. Throughout it was an excel service - I was welcomed immediately and within 5 mins everything was explained and outlined re what would happen next. Throughout it was an excellent experience and I would highly recommend the service team. James managed the communications with me very well. More

Excellent customer service, greeted right away, very friendly and professional. Went over and demonstrated features, gave time to show the various features and how they worked. friendly and professional. Went over and demonstrated features, gave time to show the various features and how they worked. More

Great place with nice people. David Shaw was great to work with. Love my new Kia! David Shaw was great to work with. Love my new Kia! More

I found my experience very good,Bret was very professional and very efficient, and I will return for future maintenance. professional and very efficient, and I will return for future maintenance. More

Service was excellent. This was my first experience with McGovern and it was superior. Told me exactly what was being done and answered all my questions, even ones not ass This was my first experience with McGovern and it was superior. Told me exactly what was being done and answered all my questions, even ones not associated with the service being done. More

Great communication, really efficient service, incredibly nice people. Especially Eryn! I really appreciate the environment and will loyally return. nice people. Especially Eryn! I really appreciate the environment and will loyally return. More

Make sure everything is physically written down, issues with the car , I was told Navigating would be updated , it wasnt I paid $200 for that , I recieved car with a crack windshield they replaced but afte with the car , I was told Navigating would be updated , it wasnt I paid $200 for that , I recieved car with a crack windshield they replaced but after market windshield, I told them about Atena not looking flushed when I dropped car off for windshield and secretary noted probably just needed tighten but they did not have time to look at it , make another appointment, Norwood is an hour away , I said ill bring it to Acton since its a screw tighten, Acton noted it as broken, if I had known it was broken I would have taken it in right away , because they didnt physically write it down they will not honor a repair More

The dealership was helpful and responsive to my questions. They made the process smooth and were quick to respond to my questions. questions. They made the process smooth and were quick to respond to my questions. More

Easily one of (if not the) best Kia dealers in the area. Every member I interacted with — from service to the GM — was personable, helpful, and knowledgeable. I walked in the door and the GM, Jimmy Pelus Every member I interacted with — from service to the GM — was personable, helpful, and knowledgeable. I walked in the door and the GM, Jimmy Peluso, greeted me and immediately set me up with a great sales rep, Anthony Moussalli. I had my eyes on the top trim for the Telluride, and Anthony worked quickly to set up a test drive. He rode in the car with me, taking me on a great route to test out the vehicle and pointed out key features that piqued my interest. When the three of us talked numbers, Jimmy and Anthony were diligent and upfront about line items, helping explain the options and flexibility they had on price. We had a very transparent conversation around budget, and they worked with me to find the best alignment on price and quality. In Finance, Riley Mellow was friendly and well-informed on add-ons, which I politely declined, and he worked diligently to get all my paperwork squared away so I could wrap up the purchase and drive off the lot with the car in the same day. Overall, they lived up to their reputation as the top Kia dealership and I look forward to doing more business at McGovern in the future. More

Pedro was friendly and professional as we were buying our new car. We would recommend McGovern and Pedro! new car. We would recommend McGovern and Pedro! More