McGovern Kia of Norwood

Just got back from Kia of Norwood. Beware the bait and switch! I made an appointment on 4/20 to see a Tundra on 4/22. James Peluso confirmed my appointment for 2pm via a 12:15 email Beware the bait and switch! I made an appointment on 4/20 to see a Tundra on 4/22. James Peluso confirmed my appointment for 2pm via a 12:15 email. I drove the hour to the dealership to be told "It just sold". I asked for James, the sales manager and was told "he is on vacation". They did ask if I was interested in other options. Nice of them. Beware. More

Staff was super friendly and helpful. Service was outstanding and quick. Would definitely recommend for any service requirements Service was outstanding and quick. Would definitely recommend for any service requirements More

Erryn wea wonderful - she listened to my story and took great care of me and advised me what to do great care of me and advised me what to do More

McGovern’s product specialist, Luis, was easy to work with, knowledgeable and no pressure. The entire experience was pleasant. with, knowledgeable and no pressure. The entire experience was pleasant. More

The sales process at Kia Norwood was efficient and hassle free. The dealership had a multitude of hybrid models and the salesman expertly described the features of each. free. The dealership had a multitude of hybrid models and the salesman expertly described the features of each. More

My experience with Anthony was great. He’s professional and fun to work with. Would definitely return to McGovern and refer friends to them. He’s professional and fun to work with. Would definitely return to McGovern and refer friends to them. More

Sales perfect, auto delivery not so good. 1/2 tank of gas, oil change light blinking, only 1 key fob and no auto instructions 1/2 tank of gas, oil change light blinking, only 1 key fob and no auto instructions More

Really impressed with McGovern Kia of Norwood. The people there were very friendly, incredibly helpful and soo knowledgeable. I would highly recommend and definitely go back! My sales associate The people there were very friendly, incredibly helpful and soo knowledgeable. I would highly recommend and definitely go back! My sales associate (Hans) was amazing and certainly made the process a lot easier/ smoother! So my thanks to the amazing team they've got over there! More

McGovern service was very responsive to the problems with the car. They sent a tow truck to tow it back to there and kept it for almost a week to figure out the problem. They had a loaner for me, which was r the car. They sent a tow truck to tow it back to there and kept it for almost a week to figure out the problem. They had a loaner for me, which was really helpful.Brett was my service contact person, and he was outstanding. The problem was resolved, and I have my car back. I have to preface this that I traded by Lexus for the Kia, which I really love. The drawback of Srrvices I expected to see a clean car washed outside and vacuumed and cleaned inside. Imagine my disappointment when I picked up the car and not even the front windshield was washed which had spots all over it and clearly nothing was done on the inside. More

Very pleased with responsive and timely work. Sensitive to my schedule and quick to respond Brett Lavanchy is great Sensitive to my schedule and quick to respond Brett Lavanchy is great More