McGovern Kia of Norwood
Norwood, MA
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I had a service call to get an oil change and to take care of some recalls. Erryn Inal was the Service Advisor and was professional, courteous and personable. They discovered that I needed some additiona care of some recalls. Erryn Inal was the Service Advisor and was professional, courteous and personable. They discovered that I needed some additional work, which was clearly explained to me for my information and approval. The work was done expertly and on time and they even arranged a ride for me back to the dealership to pick up my car. More
I had an amazing experience at McGovern Kia of Norwood, and I truly mean that. After spending over a week and a half visiting multiple dealerships, I can honestly say that no one was able to help me the and I truly mean that. After spending over a week and a half visiting multiple dealerships, I can honestly say that no one was able to help me the way Adriano did. From the moment I walked in, he stood out immediately. Adriano was professional, patient, and genuinely focused on helping me- not just making a sale. He took the time to understand exactly what I wanted, answered every question clearly, and made the entire process feel easy and stress-free. What impressed me the most is that he actually made things happen. While other dealerships couldn’t get me into a car or made the process complicated, Adriano handled everything smoothly and efficiently. He was confident, knowledgeable, and went above and beyond to make sure I left happy. The whole team at the dealership was also very friendly and helpful, which reflects what many other customers say about their smooth and professional experience there . If you’re looking for a car and don’t want to waste time going from place to place like I did- go directly to McGovern Kia of Norwood and ask for Adriano. He is honestly the best dealer I’ve worked with, and I would recommend him 100% to anyone. More
Helpful, honest, no pressure tactics, no bait and switch, no arguing, no fighting over price. Think about everything you don't like about car dealership,. This place doesn't work like that. They are Profes no arguing, no fighting over price. Think about everything you don't like about car dealership,. This place doesn't work like that. They are Professionals. They want return business, they want happy customers. They are very nice. More
Just got back from Kia of Norwood. Beware the bait and switch! I made an appointment on 4/20 to see a Tundra on 4/22. James Peluso confirmed my appointment for 2pm via a 12:15 email Beware the bait and switch! I made an appointment on 4/20 to see a Tundra on 4/22. James Peluso confirmed my appointment for 2pm via a 12:15 email. I drove the hour to the dealership to be told "It just sold". I asked for James, the sales manager and was told "he is on vacation". They did ask if I was interested in other options. Nice of them. Beware. More
Staff was super friendly and helpful. Service was outstanding and quick. Would definitely recommend for any service requirements Service was outstanding and quick. Would definitely recommend for any service requirements More



