McGovern Kia of Norwood

One of the best car buying experiences that I have had. Hans was phenomal and very knowledgeable about the product. Highly recommend!! Hans was phenomal and very knowledgeable about the product. Highly recommend!! More

Service was on-time, communicative, and speedy! James took the time to make sure all my questions were answered. James took the time to make sure all my questions were answered. More

Service advisor ,Brett, was very professional and helpful with my car. He kept me informed throughout my time there. with my car. He kept me informed throughout my time there. More

I have a car that only has 8300 miles on it and the brakes were totally shot and need to be replaced. The Kia dealership did not stand by their product and blamed me for the problem. So I’m now out $16 brakes were totally shot and need to be replaced. The Kia dealership did not stand by their product and blamed me for the problem. So I’m now out $1600 for an obvious defect in the brakes. I would never recommend this dealership or Kia ever again. More

I love this Kia dealership and the service dept is truly top notch- I am so grateful to the entire team here- they are all amazing, kind & dedicated individuals who do their best at all times! From Service top notch- I am so grateful to the entire team here- they are all amazing, kind & dedicated individuals who do their best at all times! From Service (shout out to the best service manager ever James👍😊🌟) to Sales & everyone in between, I have nothing but the best experience here for years now! Im a true Kia convert!! Thank you guys for all your amazing hard work🌟🌟🌟🌟🌟😊 More

We did everything on line then went up to dealership. They treated us very well. No trying to change our mind on a newer model. They treated us very well. No trying to change our mind on a newer model. More

Bought a 2026 Kia Sportage recently. Adriano listened carefully to my needs, answered all my questions patiently, and made the buying experience comfortable. I would rate him 5/5 for his Adriano listened carefully to my needs, answered all my questions patiently, and made the buying experience comfortable. I would rate him 5/5 for his professionalism and customer service. The overall process took a little longer than expected, but overall I’m satisfied with the purchase. My only concern was with the response regarding my trade-in value. I understand dealerships need margin for resale, but I still felt the trade-in offer was lower than expected. Based on that experience, I would rate the sales manager 2/5. More

They worked hard to resolve an issue and were very professional and accomadating to me. professional and accomadating to me. More

The dealer suggested work to be done on the vehicle, just by looking at the dashboard mileage. This was amusing and frustrating as this same dealer is the one that replaced the engine and was suggesting work by looking at the dashboard mileage. This was amusing and frustrating as this same dealer is the one that replaced the engine and was suggesting work that needed to be done on the engine and transmission. We went from changing transmission fluid to changing spark plugs all things that should’ve been just perfectly fine because of the engine change. And instead of getting apologies for it all we got is these things need to be done a completely frustrating experience with nobody taking accountability of not doing the work not checking the logs for the vehicle and especially as I said they are the ones that actually changed the motor they should’ve known More

Scheduled to have an oil change with state inspection and a software recall. As always, James Charron was very helpful and attentive. I was glad to see him there on every visit because I know I would be in g a software recall. As always, James Charron was very helpful and attentive. I was glad to see him there on every visit because I know I would be in great care! More