McGovern Chrysler Jeep Dodge Ram

Very professional team The experience of buying a new Wrangler with the BayState team was far better than expected. I come from Europe and was very lost with all the process The experience of buying a new Wrangler with the BayState team was far better than expected. I come from Europe and was very lost with all the process of buying a new car in the United States. I basically treated with Henry, Branko and the manager, John, and all of them helped me deal with all the processing. They all transmitted me a sense of security, trust and professionalism. I would for sure recommend BayState to everyone. More

Henry Capita is Fantastic! Could not have asked for a more delightful car buying experience. Henry was attentive and especially sensitive to my financial needs every step of the Could not have asked for a more delightful car buying experience. Henry was attentive and especially sensitive to my financial needs every step of the way. He was a pleasure to deal with combining complete professionalism with some fun mixed in too. He was knowledgable and able to answer all my questions, I walked away with complete satisfaction, and I will recommend Henry's services to my friends again and again. More

worste experience ever, just awful liars and thieves, stay away, lied about what was in the car, no respect for my time or me as a person, even made up laws that dont exist liars and thieves, stay away, lied about what was in the car, no respect for my time or me as a person, even made up laws that dont exist More

Best Car Experience! I leased a Toyota RAV4 for two years and the lease was ending very soon. I was looking for an SUV for my family and I wasn't sure exactly which one wo I leased a Toyota RAV4 for two years and the lease was ending very soon. I was looking for an SUV for my family and I wasn't sure exactly which one would fit my needs. One day I stopped by the dealership, It was my best car experience ever. Even though my credit wasn't the best, everybody at the dealership was very helpful-especially Mr. Samson Moses. He was very patience and extremely helpful in getting me through the process of finding the right vehicle for my family. I got a beautiful black Jeep Grand Cherokee for my family, exactly what I wanted and I'm so happy. I would recommend this dealership to anybody. Thank you so much, I really appreciate it. More

Best Experience EVER!!! My wife and I were looking for a less common model of Grand Cherokee (altitude). Although this model wasn't on the lot they quickly located the vehic My wife and I were looking for a less common model of Grand Cherokee (altitude). Although this model wasn't on the lot they quickly located the vehicle with our specifications and had it there within days. Throughout the process we received daily email with updates on the current location of the vehicle. The purchase process was a breeze and everyone at the dealership was extremely helpful. When we're ready for our next Jeep, I wouldn't consider purchasing anywhere else. More

Outstanding service Braeden Gregg and Corey (and Hayley at reception) were easy to deal with and made the transaction a pleasant experience. In shopping around, I dealt Braeden Gregg and Corey (and Hayley at reception) were easy to deal with and made the transaction a pleasant experience. In shopping around, I dealt with difficult and abrupt people, so Baystate was quite refreshing. More

Great experience I was in to buy a jeep and was a little unsure of what I wanted. The dealership was able to help me narrow down the options and colors I wanted but th I was in to buy a jeep and was a little unsure of what I wanted. The dealership was able to help me narrow down the options and colors I wanted but they didn't have it at the store so they went out and got me exactly what I wanted and I couldn't be happier. Thanks again. More

5 star dealership Getting a car from Baystate was like being at the Ritz. Even though I did not buy a very expensive car, I was treated like a king. They never undere Getting a car from Baystate was like being at the Ritz. Even though I did not buy a very expensive car, I was treated like a king. They never underestimated my knowledge of the vehicle, wasted my time showing me details, hid facts about the car, or pressured me into a sale. Days after telling him, Braeden Gregg remembered all of my special requests and went far out of his way to deliver and make my family's car dreams become reality. My family will always have happy memories of the very special day we got a car from Baystate. More

Ridiculousness My wife and I knew exactly what we wanted - 2015 Jeep Cherokee in Granite with black leather interior. We went the Tuesday before Christmas for a test My wife and I knew exactly what we wanted - 2015 Jeep Cherokee in Granite with black leather interior. We went the Tuesday before Christmas for a test drive with Jim Goldberg. He was very helpful and patient, so I took the afternoon off on Wednesday to negotiate. Jim wasn't there, but Samson helped me. They had nothing in Granite, but he showed me black. We passed on the black and asked them to locate one with our features in Granite; we even negotiated the pricing and all was well. We were informed to come back Friday (day after Christmas) and they'll hopefully have found one for us. We show up Friday, and they have the exact features, but still in black. We tell them to get that, but in granite, and they say it'll be there on Monday and we can com sign the papers on Saturday or Monday. We show up Saturday, and the jeep is $3000 more than originally negotiated... Long story short (somewhat), they wanted to charge US because they needed to acquire it from another dealer. sorry fellas, not my problem. The manager that was brought in to speak with us said that we could get the black one right then and there for the price negotiated... And after five days saying granite, granite, granite... We drove to colonial and left with our jeep within 45 minutes, in granite, and for $500 less than originally negotiated! Now, I believe that Jim and Samson were more than adequate and helpful. I believe management miscommunicated to them, and therefore them to us. So this rating is by no means a reflection on Samson or Jim. More the overall process and our experience with everything at Baystate in terms of buying the jeep there. More

Only Place I'll go now! I've been purchasing vehicles from here since 2008 when I bought my first jeep wrangler. From my experience during the times I've gone in to buy, I f I've been purchasing vehicles from here since 2008 when I bought my first jeep wrangler. From my experience during the times I've gone in to buy, I found the salesmen to be very helpful and non pushy, and I've always been able to get the deal and trade value that I want. The real gem is the body shop, Chris and his people do wonderful work! Best body shop around by far! More