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McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,015 Reviews

1,015 Reviews of McGee Toyota of Hanover - Service Center

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September 01, 2020

Called the Servive Dept having just jumped the dead battery in my wife's Land Cruiser, requesting unscheduled service. Dave Hill told me to come right in and assured me that he could have it addressed More

by DAVIDPURCELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill: always great.
Sep 01, 2020 -

McGee Toyota of Hanover responded

Thanks David, i'm glad we were able to help you out and in such a timely manner, let us know if you need anything else. Thanks again, The McGee Team !!!

August 28, 2020

once again i had a painless visit to McGee's service department..... if all my maintenance projects and vendors could so easy so would my life More

by paulheanue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Aug 28, 2020 -

McGee Toyota of Hanover responded

Thanks Paul, we appreciate the kind words and service business. Thanks again , The Mcgee Team. !!!!!

August 28, 2020

Great service, always explains what is being done and carefully explains things. Thanks Dave hill for the excellent service you provide day in and day out. More

by HOCKEYISME46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill
Aug 28, 2020 -

McGee Toyota of Hanover responded

Thanks for the great review, we appreciate your business and look forward to a continued relationship. Thanks again, The Mcgee Team !!!

August 28, 2020

Terrible customer service. Bad experience. My preference is to never write bad reviews, but I felt it was necessary this time Not sure they even care. More

by D.AUSTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Morrill
Aug 29, 2020 -

McGee Toyota of Hanover responded

Hi, we are really sorry about your experience, seems like we really dropped the ball somewhere, we would like the opportunity to make things right. Its a little unclear but seems like this may have been a service issue please feel free to reach out to our service manager Brian so he can have the chance to address your concerns. Thank you , The McGee Team.

August 27, 2020

My recent visit was for routine maintenance. Service Representative, Tim Root , was well prepared for my appointment and informative about the service and timing. He updated me on a recall for my Highla More

by MEGANGAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Root
Aug 27, 2020 -

McGee Toyota of Hanover responded

Thank you for the great review , we appreciate the business and look forward to helping with all your auto needs. Thanks again, The McGee Team !!

August 24, 2020

The people are so friendly and knowledgeable. I always have my service done here. I came in for a maintenance but also had a recall on my vehicle they did both within an hr. More

by JANF04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Davidson
Aug 24, 2020 -

McGee Toyota of Hanover responded

Thank you for the business and kind words, we look forward to helping you in the future. The McGee Team

August 17, 2020

Always have a great visit at mcgee professional always and fairness always let me know the issues about my truck or wat needs to. E done in the future More

by kredtail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service love joe and Brian and dan
Aug 17, 2020 -

McGee Toyota of Hanover responded

Thanks for the kind words , we appreciate the business and look forward to the continued relationship !

August 14, 2020

First service visit to this dealership after several negative service visits to a nearby dealer. My Service Rep. Tim treated me fairly and honestly and I am very satisfied. I will continue to have my tr More

by jimfitz
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 15, 2020 -

McGee Toyota of Hanover responded

Hi Jim, thanks for the the great review , we appreciate your business and hope to continue the relationship. Thanks The McGee Team!

August 13, 2020

A/C condensate falling into passenger compartment carpet Fast response to take RAV4 in for service, diagnosis and remedy. Agent described what was found causing the condensate to flow into the passenger comp More

by WWMOGAYZEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Root, service advisor
Aug 13, 2020 -

McGee Toyota of Hanover responded

Thanks for the great review, we appreciate your business, and look forward to being there for all your automotive needs. Thanks again , The McGee Team

August 12, 2020

QUIK, PROFESSIONAL PRICE WAS PART OF NEW CAR PROTECTION PLAN ALTHOUGH A PRICE QUOTED FOR A MINOR PC OF GUARD HANGING IN UNDERCARRIAGE IS VERY HIGH AND I WOULD GO TO M More

by cliffp55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
UNKNOWN
Aug 12, 2020 -

McGee Toyota of Hanover responded

Hi Cliff, thanks for the feedback we look forward to continuing to help you in the future, and will hope to make it a perfect 5 Stars next time. Thanks The McGee Team.

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