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McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,015 Reviews

1,015 Reviews of McGee Toyota of Hanover - Service Center

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November 19, 2020

Was very disappointed I had a scheduled appointment but told their were other cars ahead of me. Took a long time and I had to take time of work. More

by SANDYBUTCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

McGee Toyota of Hanover responded

Sandy, we’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. We will handle that issue on our end and hope you give us another try. - The McGee Toyota Team

November 18, 2020

Came in for new tires. It took 2 appointments to balance tires, as the first try was unsuccessful. In addition scratches were present on all 4 rims. Poor workmanship. When you spend 900.00 dollars on new ti More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dan in service dept.
Dec 18, 2020 -

McGee Toyota of Hanover responded

Frank, sorry you had this experience. Usually mounting and balancing tires is a routine service. Please reach out to our service manager Brian Davidson if you have any questions - (781) 829-0343 - The McGee Toyota Team

November 18, 2020

I have been coming to Mcgee Toyota for almost 20 years. Everyone at the dealership has always been great to work with. I usually always request Tim Root in the service department for all my appointments. More

by COONEY185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Root
Dec 17, 2020 -

McGee Toyota of Hanover responded

Elaine, thanks for the kind words about Tim and the dealership! We appreciate it. - The McGee Toyota Team

November 17, 2020

Good people, good work. My truck was done on the day they said it would be. Very happy. How now brown cow I do not More

by MANORW19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 17, 2020 -

McGee Toyota of Hanover responded

Thanks for taking the time to review us! Appreciate the kind words and hope you choose us again. - The McGee Toyota Team

November 17, 2020

Clean, comfortable waiting area. Tim is very friendly and nice. He made sure everything was to my satisfaction before I drove away. I’ll be back for further service More

by christine91sullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim was excellent in service
Sep 04, 2021 -

McGee Toyota of Hanover responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 16, 2020

Great service! Professional all the way! Tim & Brian were great to work with. Nice, clean facility. They resolved an issue with a service light issue- at no charge, even though it was about 4500 miles More

by TiaraTracy17
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim, Brian
Dec 17, 2020 -

McGee Toyota of Hanover responded

Tiara, thanks for taking the time to write this review. We appreciate it and are glad everything worked out great. - The McGee Toyota Team

November 14, 2020

Confused don’t remember getting my car serviced recently?bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla More

by CLKELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valdomiro C Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Raftes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Ragab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zylberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Racicot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

McGee Toyota of Hanover responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! - The McGee Toyota Team

November 10, 2020

Mike Racicot & Ahmed Ragab helped make my decision an easy one. They were very responsive to all my questions. They were always very helpful & professional. More

by pab10987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Ragab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Racicot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

McGee Toyota of Hanover responded

Thanks for leaving a review, and mentioning Mike and Ahmed. We’ll be sure to share your praises with them! Thank you for choosing McGee Toyota of Hanover. - The McGee Toyota Team

November 06, 2020

All was good - professional - on time and priced as agreed - I have used McGee toyota was service for many years Their service Dept is the highlight of their business. The sales Dept no so much - as More

by JSULL826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

McGee Toyota of Hanover responded

Thanks for the great review and continued service business, we hope to earn your next purchase, things have changed in the sales department and we are being very competitive !! The McGee Team

November 02, 2020

Fast and efficient. Great job on the service. The wait time was minimal and the waiting area was safe and clean. Always a great experience More

by CAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

McGee Toyota of Hanover responded

Thanks for the great review, we appreciate your business !! The McGee Team

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