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McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,015 Reviews

1,015 Reviews of McGee Toyota of Hanover - Service Center

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July 28, 2021

Service staff are always courteous and very professional. I didn't have to wait long because my car was ready in less than an hour. More

by brendabarton22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 29, 2021 -

McGee Toyota of Hanover responded

Thanks so much for the 5 star review! - McGee Toyota of Hanover Team

July 27, 2021

You guys are great. From sales to service, I have never had better. The overall experience is absolutely enjoyable. I am looking forward to another Toyota with your shop. Thanks More

by HENGWALAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Qualter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

McGee Toyota of Hanover responded

Wow! thanks so much for this 5 star rating - we really appreciate it. - McGee Toyota of Hanover Team

July 27, 2021

The service was great. They let me schedule appointments for myself and my mom at the same time. They have friendly, knowledgeable staff. I wouldn't go anywhere else. More

by SOURISMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 29, 2021 -

McGee Toyota of Hanover responded

Thank you for the 5 star rating! - McGee Toyota of Hanover Team

July 26, 2021

They were ready to start my service on time and discovered and replaced my poor front brakes and rotors. They also conducted tha MA yearly inspection and reconnected my Bluetooth phone to the car More

by ALLY44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 28, 2021 -

McGee Toyota of Hanover responded

Thanks so much for the feedback! We're glad everything went well during your visit. - McGee Toyota of Hanover Team

July 26, 2021

I have had nothing but good experiences with McGee Toyota, Hanover. They are friendly, courteous, professional, and they can be relied on to get one in and out as quickly as possible considering what More

by kmbrowser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 28, 2021 -

McGee Toyota of Hanover responded

Thanks so much for the kind words - we really appreciate it! - McGee Toyota of Hanover Team

July 26, 2021

I scheduled and oil change and emissions sticker for my vehicle, noting I would be waiting the dealership while the service was being done. I’m pretty sure they forgot about it as it took 2 1/2 hours. The More

by huffmanlisa3170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Jul 28, 2021 -

McGee Toyota of Hanover responded

I'm really sorry about how long you had to wait. We're doing the best we can during these unprecedented times like every other business - with labor/parts/delivery/product shortages. Please feel free to reach out to our Service Director Brian Davidson at 781-829-0343 and he can help you get in and out next time. Thanks for choosing us and I apologize for the length of time. - McGee Toyota of Hanover Team

July 21, 2021

I have purchased 3 vehicles in 4 years from magee, I came in with one of my vehicles with a simple request to change over brand new tires that I brought with me, I was basically told to go pound sand, foolis More

by CARROLL265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Jul 22, 2021 -

McGee Toyota of Hanover responded

I'm really sorry about the experience you recently had. I don't know the exact situation and I apologize for any miscommunication. We would be glad to mount your new tires. There would just be a mount and balance fee for each tire. You can reach out to our service manager, Brian Davidson, on his direct line at 781-829-0343. Thank you and I'm very sorry about any miscommunication that happened - McGee Toyota of Hanover Team

July 19, 2021

Excellent service, knowledgeable service and parts employees, easy to make appointments and they keep me updated on any pending service or maintenance issues. Pleasant surroundings. More

by johnmattos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Allocca, service writer
Jul 21, 2021 -

McGee Toyota of Hanover responded

Thank you so much for taking the time to review McGee Toyota of Hanover!

July 19, 2021

I had an issue with my sequoia and dropped it off late in the evening. I was created by a kind woman at the check out desk and she assured me the car would be looked at first thing in the morning. Sure eno More

by TRACEYHULETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier and the services dept
Jul 21, 2021 -

McGee Toyota of Hanover responded

Thanks so much for choosing us! We're glad everything worked out. - McGee Toyota of Hanover Team

July 19, 2021

Did not have to wait the usual hour plus for a scheduled appointment Had an appointment for inspection and was taken only 15 minutes after appointment time More

by kmg9445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Inspection
Jul 21, 2021 -

McGee Toyota of Hanover responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime! - McGee Toyota of Hanover Team

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