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McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,015 Reviews

1,015 Reviews of McGee Toyota of Hanover - Service Center

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September 21, 2021

I waited for 2 hours and was told that they would not do the job More

by wexantus2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valdomiro C Barbosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

McGee Toyota of Hanover responded

Good Morning, I am sorry to hear that we were unable to complete your request. If you would like to give us some added information to see if we can remedy this please feel free to contact us via phone or email. Have a great day.

September 21, 2021

Service Manager was very helpful and I was able to have the car looked at right away - even though I did not make an appointment before coming in. More

by PAT Hoffman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Manager
Sep 23, 2021 -

McGee Toyota of Hanover responded

Hi Pat Hoffman, thank you so much for your positive comments about McGee Toyota of Hanover!

September 20, 2021

Every experience I have had at McGee Toyota has been a positive one. Everyone there is very welcoming with a positive attitude which is evidence of people who love their "job". People that pleased with t More

by secretlady1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Allocca
Sep 22, 2021 -

McGee Toyota of Hanover responded

Thank you so much for your high rating. Your satisfaction is our top priority. We look forward to your next visit! Take care! - McGee Toyota of Hanover Team

Sep 22, 2021 -

secretlady1 responded

Now THAT response to my rating clearly indicates the quality of leadership in directing the team to provide the best customer service! Great customer relations are formed by example, which starts at the top! With gratitude, Joan Cook Hanover

September 20, 2021

Joe was great. Makes things nice and easy. We bring all our vehicles to McGee for Service More

by Annonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 22, 2021 -

McGee Toyota of Hanover responded

We are so pleased you enjoyed your visit to McGee Toyota of Hanover! Thank you for leaving us this review! - McGee Toyota of Hanover Team

September 20, 2021

I got my service appointment with two days after calling. Everyone at McGee, from Dan at the desk to the tech (Mike, I think) who did a short drive with me to detect a problem I reported, was courteous and r More

by dmt123@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 22, 2021 -

McGee Toyota of Hanover responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! - McGee Toyota of Hanover Team

September 17, 2021

They took good care of my Prius!!! They made some repairs, put in a new battery . They were informative, pleasant. Thank you Toyota!!!! More

by ljbanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
repair shop
Sep 21, 2021 -

McGee Toyota of Hanover responded

Ljbanne, it's experiences like yours that really keep us motivated!

September 16, 2021

Very timely and thanks for acknowledging that during Pandemic we are not driving so much More

by mary.nagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
only worked with service dep and they were excellent
Sep 21, 2021 -

McGee Toyota of Hanover responded

We appreciate your positive review about your recent experience with us!

September 15, 2021

Service was quick, efficient and professional. Took care of a recall, and yearly service. Thanks More

by davec117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Tavares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

McGee Toyota of Hanover responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 15, 2021

A+ Been going since 85’ no better dealer in northeast I’d drive 500 miles to do business More

by JIMIROGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 21, 2021 -

McGee Toyota of Hanover responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2021

part was not received no call to advise prior to visit and had to reschedule and come back a second time More

by leasevehicle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no name given when called in to service dept
Sep 21, 2021 -

McGee Toyota of Hanover responded

Thank you again for taking the time to let us know how we did. If you have not received your part yet please give us a call and we will happily look into this right away.

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