McGee Toyota of Hanover

No one wants to call back to resolve issue I bought a used 2015 Toyota Rav 4 within 300 miles of my purchase my left rear brake caliper fell off. 40mph and no brakes. I called dealership from I bought a used 2015 Toyota Rav 4 within 300 miles of my purchase my left rear brake caliper fell off. 40mph and no brakes. I called dealership from side of road and I was old these things happen when you buy a used car. No Dotty in used car service brake calipers do not fall off unless someone did not tighten bolts. I asked for a manager I called 6 different times left messages with Managers no one called me back. I asked about a rental and mentioned I needed a rental with hand controls was told they didn't have one. Mentioned ADA compliance and needed to speak to a manger. The only one who attempted to help was Tim in service. He spoke to a manager who got approval for repairs. Mr Roscoe who had 3 messages left for him called me back 4 days later saying it was a mistake and he was sorry. Really??? I could have been killed or killed someone. I spoke to corporate and Michelle at the dealership called and she was checking into it that was a week ago. I even left a message for Ahmed salesman guess he doesn't care he got his commission. I am still waiting on an answer about the compliance of ADA rules. Guess I am being forced to file a complaint with ADA also. And BBB and Attorney Generals office and legal advice. This all could have been resolved if they returned calls More

Great Experience Staff was very welcoming. They were able to work with my bubget and accommodated me. I walked out with just what I wanted at a vey affordable price. Staff was very welcoming. They were able to work with my bubget and accommodated me. I walked out with just what I wanted at a vey affordable price. More

Purchase of 4 runner I knew I wanted a 4 runner and John V. at McGee Toyota quickly brought out a couple to compare and test drive. Very clean and organized dealership wit I knew I wanted a 4 runner and John V. at McGee Toyota quickly brought out a couple to compare and test drive. Very clean and organized dealership with a very nice waiting area for service customers. We wrapped up the deal and I drove it away a few hours later. More

Great customer service John was very helpful with all aspects of picking out the right truck. We test drove a few models before we ever talked price and there was never any John was very helpful with all aspects of picking out the right truck. We test drove a few models before we ever talked price and there was never any pressure to look at a truck we didn't want. John was also knowledgeable about the trucks and answered all our questions. When it came down to the negotiation we were able to get to a deal that we were very happy with. More

Awesome!!!!!!!! Derin in sales is a great guy along with Dave in the finance dept. I recommend this dealership to anybody that wants to buy a great car along with Derin in sales is a great guy along with Dave in the finance dept. I recommend this dealership to anybody that wants to buy a great car along with dealing with nice people 👍😎 More

Awesome!! I love my new RAV4 XLE !! I was originally looking for a Nissan Rogue. My fiance bought a truck a week ago and while we were wrapping up Jon, our sale I love my new RAV4 XLE !! I was originally looking for a Nissan Rogue. My fiance bought a truck a week ago and while we were wrapping up Jon, our sales consultant, suggested I try the RAV4. I always knew that Toyota was a great dependable brand but had not really considered it for myself. I was very impressed with the handling of the RAV4 and was pleasantly surprised by the new style of the vehicle. Right off the bat Jon found one in the color I wanted and with all the features I was looking for. I am a very slow decision maker and took my time to compare the two brands, which in hind sight was a no brainer. I have seen how long Toyotas last and the new styling is very attractive. I took a few days, and a few test drives, to decide and never felt pressured to make a deal. I could tell that Jon really wanted to help me find a car I would love not just sell me a car. He answered all my questions about the features I wanted to know more about. It was such an awesome sales experience! The financing with Matt was a quick an easy process. Special thanks to Jon! I love my new RAV4 and couldn't be happier! More

Jon is the man Tacoma is where it's at...my 2002 Tacoma had 245k miles and I hope to put even more on this one. It was a great experience buying a truck at McGee. Jo Tacoma is where it's at...my 2002 Tacoma had 245k miles and I hope to put even more on this one. It was a great experience buying a truck at McGee. Jon is the man! I knew the exact truck I wanted and he quickly pulled it up for a test drive. Bought it! The process was quick and easy. We had some good laughs too. I have already recommended McGee to my friends. My new Tacoma is the best! More

Bait and Switch Classic bait and switch. Called to check on availability of car, and asked them to call me if they sold it in the mean time. I show up 1.5 hours later Classic bait and switch. Called to check on availability of car, and asked them to call me if they sold it in the mean time. I show up 1.5 hours later, and of course it sold in the last two minutes. They talked me into test driving another car, and when I got back, the car I had originally inquired about mysteriously reappeared and was for sale????? It was a great deal, though, so I said I'd take it. Only problem is that now they required payment on the spot, and would not hold it. Nor would they allow me to pay in full on a credit card. So obviously this was a too good to be true deal, and in fact it was. I walked away, and happened to notice the next day that it was listed for $1000 more. At least they called me back to tell me it sold, but whoever bought it clearly paid more for it. Led me on and wasted several hours of my time. More

Fast, courteous car shopping experience. Excellent experience shopping for a new car at McGee. The salesman, Bill, was knowledgeable, fair, and respectful. I needed a car fast and McGee did n Excellent experience shopping for a new car at McGee. The salesman, Bill, was knowledgeable, fair, and respectful. I needed a car fast and McGee did not disappoint. Will highly recommend it to others. More

A VERY GOOD EXPERIENCE! I HAD. THE EXTREME PLEASURE TO DEAL WITH JONATHAN V. HE HELPED ME GET OUT MY HIGH PAYMENTS ON MY RAV 4, AND GOT ME INTO A BEAUTIFUL BRAND NEW CORROLA I HAD. THE EXTREME PLEASURE TO DEAL WITH JONATHAN V. HE HELPED ME GET OUT MY HIGH PAYMENTS ON MY RAV 4, AND GOT ME INTO A BEAUTIFUL BRAND NEW CORROLA AT A GOOD PRICE. I CAN'T SAY ENOUGH ABOUT JONATHAN AND MATT IN YOUR OFFICE I HAVE DEALTH WITH A LOT OF CAR SALESMAN AND A LOT OF THEM PRESSURE ME TO MUCH , BUT JONATHAN MADE ME VERY COMFORTABLE AND HE TOOK THE TIME TO EXPLAIN EVERYTHING TO ME, WHOEVER IS IN CHARGE OF THE DEALSHIP SHOULD BE VERY PROUD OF JONATHAN. FROM NOW ON HER IS MY GO GUY. THANK YOU. More