McDonald Volkswagen

First class service, and salesman I met Cory, the VW salesman, outside the dealership. I was impressed by his knowledge and good nature. He kept in contact with me and worked on getti I met Cory, the VW salesman, outside the dealership. I was impressed by his knowledge and good nature. He kept in contact with me and worked on getting me the vehicle I wanted, not the vehicle he wanted to sell me! It took a couple of weeks ( that's on me), and I purchased the exact vehicle I wanted, at the price I needed to pay! All the employees are first rate, no pressure, no hounding, no BS! I plan to purchase another vehicle....you'll find me at McDonalds, talking with Cory. Thanks Cory....and again to the entire McDonald staff! More

The process was quick, easy and no brain damage. Everything went smooth with no surprises at the end. I would recommend Mcdonald VW without hesitation. Leah and the rest of the staff my daughter and Everything went smooth with no surprises at the end. I would recommend Mcdonald VW without hesitation. Leah and the rest of the staff my daughter and I dealt with were professional, courteous, and honest. Thanks for you help getting my daughter her first brand new car! More

Very professional The service department provided fast and professional service. I was very satisfied with the experience and will bring my car in again for any servic The service department provided fast and professional service. I was very satisfied with the experience and will bring my car in again for any services needed. More

Knowledgable staff I walked into McDonald Volkswagen looking for a replacement to my lease. I came across a German Lady who was so knowledgeable about the chosen car and I walked into McDonald Volkswagen looking for a replacement to my lease. I came across a German Lady who was so knowledgeable about the chosen car and received no high pressure sales from her. This is how every dealership should be. More

Second Service MK7 GTI I would like to thank Douglas Brown! I took my car for second service to McDonald Volkswagen on Saturday 07/14/2018. Very professional and friendly Do I would like to thank Douglas Brown! I took my car for second service to McDonald Volkswagen on Saturday 07/14/2018. Very professional and friendly Doug took car of everything. Great service, great experience! More

Flexible, accomodating, patient. The whole staff at McDonald Volkswagen went above and beyond to get me in a car I was happy with. Some unique circumstances I had took up a lot more The whole staff at McDonald Volkswagen went above and beyond to get me in a car I was happy with. Some unique circumstances I had took up a lot more of their time than with most other sales, but every person in the sales loop showed a great degree of patience, understanding, and encouraged me to take my time to find the exact car I wanted. I didn't feel pressured, and I left with confidence that I was correct to trust them. My only suggestion would be that they might do a quick run down of all the equipment with the buyer to ensure the car has everything he/she wanted. People purchase cars very infrequently, so the choices presented can get a bit overwhelming, especially after a long day of searching. That's a minor issue, though. I couldn't see myself going anywhere else to buy a new or used car! I am so thrilled with the Passat I bought, and the 2 sets of floor mats, road emergency kit, and cargo accessories was a nice touch to throw in with the purchase. Not to mention the SIX year, 72 MONTH warranty is the best in the business! More

James and Carlos are so freaking amazing!!! James and Carlos were exceptional! The first time I called another service advisor at this dealership was so flippant and immediately said “No, we are James and Carlos were exceptional! The first time I called another service advisor at this dealership was so flippant and immediately said “No, we are not taking appointments until the 23rd you cannot brng in your car”. I explained to this other man who was short on soulutions and long on attitude that my engine light went in and I am unable to drive may car and need to bring it it. He then respond with “ I don’t know what to tell you”. Really?!?! So I contacted Carlos and he said to contact James and my car was in the next day! That is truly amazing customer service and why I continue come back to this dealership! -Nancy Radu More

Fast and easy. Bryn was exceptionally professional, polite, informative, knowledgeable, and was a fast pace worker. I was greatful for the amount i recived on my tra Bryn was exceptionally professional, polite, informative, knowledgeable, and was a fast pace worker. I was greatful for the amount i recived on my trade in and the price i purchased my new gti for. Over all was a great experience. More

Great service and video John and John were both outstanding in their service! Very nowledgeable and helpful. Love the video that’s sent! We really appreciated the communicat John and John were both outstanding in their service! Very nowledgeable and helpful. Love the video that’s sent! We really appreciated the communication and updates from John, our service advisor. Our cat was towed in and we greatly appreciated his reaching out to us the morning it was received. More

They got me in as soon as I called and it was done in a few Excellent they have kept my car in good shape since 2003 and they are always friendly and do a great job and get me in as soon as possible each time I Excellent they have kept my car in good shape since 2003 and they are always friendly and do a great job and get me in as soon as possible each time I need work done More