McCarthy Jeep RAM Chrysler Dodge

Service above and beyond This dealership went above and beyond what I expected when I walked into the dealership on a Saturday afternoon. Derek, the salesperson, spent a few h This dealership went above and beyond what I expected when I walked into the dealership on a Saturday afternoon. Derek, the salesperson, spent a few hours with me finding the truck that would be the right fit. We looked at a few different trucks and he helped me find the Big Horn I would end up buying. It has been a week since my purchase and I couldn't be any happier. I do wish it already had a spray in bedliner but that is the only thing that I could think to add. More

Excellent Salesman I can honestly say Troy bent over backwards to help get me out of the mess I put myself in. He spent a lot of time working on getting me into somethin I can honestly say Troy bent over backwards to help get me out of the mess I put myself in. He spent a lot of time working on getting me into something more affordable and something I love. Troy never got upset, impatient, or mad at my situation. I would recommend him to anyone in the market for veh at their location! More

Excellent as always I have been coming to Lee's Summit Jeep Chrysler Dodge since I moved to Missouri 6 years ago. The staff is very friendly very knowledgeable and help q I have been coming to Lee's Summit Jeep Chrysler Dodge since I moved to Missouri 6 years ago. The staff is very friendly very knowledgeable and help quickly. They have that neighborhood friendliness and respect attitude this seems to have been lost by so many businesses. More

Sales - Sales Manager - Mislead/Lied too Sales Manger wasn't helpful in getting me the kind of vehicle I wanted. Instead he was intent on selling a used vehicle he wanted to sell. I have been Sales Manger wasn't helpful in getting me the kind of vehicle I wanted. Instead he was intent on selling a used vehicle he wanted to sell. I have been a customer for years. I have bought 5 new vehicles from them and one used vehicle. I knew the manager, who before he was the manager sold me cars, and I knew the manager before him. I was looking for a vehicle and the sales manager, (not real sure of his exact title because he was never actual introduced to me), and he told me what I would call lies, I would say he mislead me but I can't find a way to stretch and turn the truth enough to just call it misleading. The thing of it is, it was so easy to see the truth, I just had to log on to their website and the figures, and the window stickers were right there. I talked to the manager the next day, did he say sorry, no. He didn't try to say, it must be a misunderstanding and apologies for that or anything. Wow, 15 years of being a faithful customer, including my daughter buying from them, and nothing. Bottom line, no trust, if they would lie to a recurring and faithful customer, well. I went somewhere else and bought a car. More

#1 dealership From the general manager(John Bock) down to the salesmen.A pleasant experience for sure! Told them what I was looking for and they had exactly what I From the general manager(John Bock) down to the salesmen.A pleasant experience for sure! Told them what I was looking for and they had exactly what I wanted! At the right price! Would recommend everyone to experience this top notch dealership! More

Jeep Cherokee The sales and finance people were friendly and helpful but not pushy. They knew their information and made us feel welcome and comfortable. The salesm The sales and finance people were friendly and helpful but not pushy. They knew their information and made us feel welcome and comfortable. The salesman listened to what we said and showed us what we wanted. I appreciated his pleasant and professional manner. We have recommended this dealership to friends. Thank you. More

Service guys are awesome Always friendly and fast LS Dodge is the besti would always recommend lees summit Dodge Chrysler jeep sales dept is awesome and so is service Always friendly and fast LS Dodge is the besti would always recommend lees summit Dodge Chrysler jeep sales dept is awesome and so is service More

Amazing vehicle, Amazing staff! Our new Jeep Rubicon Unlimited is a wonderful vehicle, the best Jeep we have owned. Rick, our sales consultant, made our purchase such a great experie Our new Jeep Rubicon Unlimited is a wonderful vehicle, the best Jeep we have owned. Rick, our sales consultant, made our purchase such a great experience as well as Robb our finance manager. We would like everyone who is looking to buy a Jeep vehicle to have this same great Jeep experience. Thanks guys! Chris and Glenda More

Service We took our jeep in to get the oil changed and the service department is always very friendly and attentive to our needs. The service is always done We took our jeep in to get the oil changed and the service department is always very friendly and attentive to our needs. The service is always done quickly and professionally. More

Feeling Sad and Angry It is with sadness, much disappointment and anger that I have written this review. I purchased my vehicle at least Summit Dodge approximately 2 years It is with sadness, much disappointment and anger that I have written this review. I purchased my vehicle at least Summit Dodge approximately 2 years ago. It was a very good experience and was happy with the dealership. So when I had mechanical problems with the vehicle, 10 minutes from the dealership and approximately an hour from my home. I thought I would stop by and have them look at the situation. After the mechanics looked at my vehicle, it was strongly advised that I not drive the vehicle. I was given an estimate on the repairs. Not being an expert in Auto Repair, the terrible sounds coming from the vehicle and the advice not to drive the vehicle from the dealership, I chose to have them make the repairs at the estimated price. The vehicle would not be complete until the following day. That evening talking to an auto mechanic I was told that the estimate may actually be double of what the repairs should cost. When I went to pick the vehicle up the next day, and inquired about the cost of the repairs, I was told that I should have been concerned the prior day before I okayed the repairs at that price. Because I okay the estimated cost I was bound to that cost. My bill for the repairs was not itemized out. Nor does it itemized the parts or the book rate of the labor. When inquired I was told this is what I agreed to and this is what it is. The original service writer was unavailable at the time, and I was told he would get back with me. But as of the writing of this review, 4 days later, no one has contacted me. Nor does my bill tell me what labor was performed or what parts were put on my vehicle. I have never been to a dealership that has not itemized out a repair bill. I am not happy about the amount of money I paid for this repair, but I did agree to the pricing prior to the repair. What I am the most upset and disappointed about is the way I was handled when I made inquiries to the repairs, the cost, and any warranties or guarantees on parts and or labor. I felt I was being deceived and lied to. I have been contacted by no one at the dealership. I feel all I am to Lee's Summit Dodge is quick dollars in their pocket to the tune of over 1,600 of those dollars. Poor! Poor! Way of handling a customer. This shows me that customer service means nothing to Lee's Summit Dodge. DJ Talbot Safire Farrier Service Kearney, MO More