McCarthy Hyundai Blue Springs

dealer experience I don't remember all the names but, they were all great. The salesman took me to the car I wanted right away and guided me thru the process with exper I don't remember all the names but, they were all great. The salesman took me to the car I wanted right away and guided me thru the process with expertise as did everyone I ended up dealing with including the service dept. More

Terrible 2+ years! Purchased from McCarthy Hyundai a 2011 Sonata in August 2013. Danny Black salesman, was extremely strange and uncomfortable to deal with (including Purchased from McCarthy Hyundai a 2011 Sonata in August 2013. Danny Black salesman, was extremely strange and uncomfortable to deal with (including calling my cell phone at least 6-8 times after purchase and I stopped answering) When we went to license the vehicle we found out the title had been switched with another white Sonata somewhere in Missouri and it took us over 18 months to get that straightened meanwhile we received numerous tickets for being illegally licensed. Paint began chipping off the front bumper almost immediately, however it was repaired for us, but by summer/Fall 2015 the paint was chipped horribly all over the vehicle, and I began shopping for an SUV and to trade my Sonata. We also received a recall notice regarding the engine and rod bearing issues. I contacted McCarthy and received emails from Caleb Zimmerman offering to help me locate a preowned luxury SUV (I stated early on I was not interested in another Hyndai) He was friendly via email and attempted to stay in contact and help me with the specific criteria I had. In the meantime a small local dealership ran the car fax on my Sonata while I was test driving their vehicle and informed me my Sonata had been wrecked in 2012, more than a year prior to our purchasing the vehicle. *That then answered why we had so much trouble with the paint* This information was NEVER disclosed to us and I contacted Caleb Zimmerman for help in trying to sort it out. He faxed me 19 pages of documents from our purchase of the vehicle. Almost all documents had both mine and my husbands signatures, however on the car fax itself, only my signature appeared, and not on a signature page, just randomly placed at the top of the pages with a line drawn under my name ('copy and pasted' we firmly believe as I can guarantee we would have never purchased ANY vehicle that had been in an accident at all, let alone air bags deployed!) McCarthy offered no apologies and made no attempt to try and make things right, only stuck by their guns saying they disclose everything and our signatures were there (somehow?), they would do nothing to rectify it or take responsibility. (salesman Danny Black was no longer with them, not surprising) Despite being beyond upset and had verbalized as such, we STILL gave them yet another chance to earn our business and regain our trust and went and looked at a 2012 Cadillac SRX they had for sale, as we had decided that was the vehicle we wanted. We test drove it, they made a fairly low offer on our sonata and frankly acted like they didn't want to be bothered with it because of the recall. They would not negotiate one dollar on their SRX and honestly didn't care one bit about keeping our business or trying to make anything right - or even attempt to give us any kind of positive resolution to this disaster situation. After walking away from the SRX we wanted, the salesman and manager said my car should be scheduled for service immediately to fix the recall issue, and when my husband did that, the service department told us a completely different story,-- that the recall had not been launched yet (although we received a card in the mail saying it was and my VIN was affected) Service would not even schedule my car for repair, and I had gotten extremely anxious and worried about safely driving the vehicle as it constantly acted like it was going to stall and die in the middle of the road. Less than a week later we found an exact SRX at Hendrick Cadillac, who went above and beyond to earn our business and genuinely seemed appreciative to have us as customers. They made us a great deal for our trade and their vehicle, we are very happy with the purchase and everyone we dealt with at the dealership. McCarthy will never have any of our business again. More

Great experience. All around wonderful people . We even had our son with us and all staff were great with us and him! Will definitely be sharing our expe experience. All around wonderful people . We even had our son with us and all staff were great with us and him! Will definitely be sharing our experience with people More

Awesome experience at McCarthy Hyundai Buying a car here met and exceeded my expectations. Got a good price and had great service. I was trading in a Hyundai and was looking for another gre Buying a car here met and exceeded my expectations. Got a good price and had great service. I was trading in a Hyundai and was looking for another great car, McCarthy did not disappoint in the slightest. More

Wonderful test driving and purchase experience. Our experience was excellent. No pressure tactics at all. Mike Huskey, & D.J Johnson are first rate employees and you should be proud to have them. Th Our experience was excellent. No pressure tactics at all. Mike Huskey, & D.J Johnson are first rate employees and you should be proud to have them. The finance man was friendly and helpful but I cannot remember his name. More

Excellent experience! Tony Robertson was excellent to work with. He was pleasant, professional, and very knowledgeable. He explained things clearly in terms I could underst Tony Robertson was excellent to work with. He was pleasant, professional, and very knowledgeable. He explained things clearly in terms I could understand and was extremely accommodating and helpful. I'm impressed with his service and very pleased with my experience. More

Thanks for making a purchase fun again The personnel here made this purchase fun and enjoyable. They found out what I wanted and did what they needed to do to handle my needs. Great job The personnel here made this purchase fun and enjoyable. They found out what I wanted and did what they needed to do to handle my needs. Great job More

excellent service The sales staff at McCarthy Hyundai provide me excellent service with the lease of my 2015 Genesis Coupe. Thank you all for your hard work! The sales staff at McCarthy Hyundai provide me excellent service with the lease of my 2015 Genesis Coupe. Thank you all for your hard work! More

Very good James poe was very good to work with Tool his time and explained everything so we understood. Wouldn't move forward tol we understood. I would recomm James poe was very good to work with Tool his time and explained everything so we understood. Wouldn't move forward tol we understood. I would recommend james poe to anyone who is looking foe a vehicle. If you truly want to be treated wirh respect go ro blue springs Hyundi and talk to kames poe More

Listens To Your Concerns Steve Willis listened to our concerns about an earlier visit and immediately worked to help us solve our concerns. We love the car and would recommend Steve Willis listened to our concerns about an earlier visit and immediately worked to help us solve our concerns. We love the car and would recommend this dealership without hesitation. This is our second Hyundai at this dealership. We have been pleased with both cars as well as the service department. More