Mazda of Orland Park

No appointment I was in Orland Park when my Mazda 6 started to run rough. Edyta got the car in, serviced and I was out in about an hour. While there I ordered a acce I was in Orland Park when my Mazda 6 started to run rough. Edyta got the car in, serviced and I was out in about an hour. While there I ordered a accessory part I wanted, easy and helpful process. More

my mazda6 sport purchase purchasing an automobile is a trying situation however, Tavis Johnson, salesman, was very helpful. He even sat with me in the car to teach me how to purchasing an automobile is a trying situation however, Tavis Johnson, salesman, was very helpful. He even sat with me in the car to teach me how to use whats available to me. Being technology challenged I will have to go back and have him show me more but he is more than willing to help me.. The finance person was also helpful. The figures were wrong to start with but were quickly corrected. Very satisfied with everyone I met there friendly and willing to answer any questions. More

Very Pleased I was very pleased with the service I received while purchasing my vehicle from CJ Wilson Mazda. I would highly recommend anyone to purchase their veh I was very pleased with the service I received while purchasing my vehicle from CJ Wilson Mazda. I would highly recommend anyone to purchase their vehicle from them and I will most definitely be a returning customer! More

My experience at CJWilsn My husband and I went to CJWilson on Saturday 8/13 to test drive a 2016 Madza CX5. We met Larry Taylor who took us for a test drive. My husband is a My husband and I went to CJWilson on Saturday 8/13 to test drive a 2016 Madza CX5. We met Larry Taylor who took us for a test drive. My husband is a car buff and had research the model extensively . He also knows me very well and though we did test drive the Kia and Hyndi he knew I would live it. Also the car I was driving was my 2003 Madza 6. I had to give up my manual transmission and get a crossover SUV because of a back injury. On that day Larry was very knowlage about the vehicle , but not pushy. As I was the one buying he directed his questions to me and asked me what I needed. I'm actually. "Driver", cars aren't just about getting from point A to point B for me. And you can't hide a bad ride behind options with me. I got Larry's card, and called him on Thursday to let him know we were coming back Saturday 8/20. We went in negotiated an acceptable deal then the problem came. I was paying cash not financing the vehicle . All of of sudden $750.00 had to be added back because we weren't financing . I've never heard of being penalized for having money. Larry tried to take the blame but he couldn't . We weren't told how they came to the price we wanted. This was the price we wanted. They accepted it. Taxes were added, total price was given to us, we accepted. Then the question of financing came and then came the problem. Instead of walking out because Larry was such a great salesperson I bought a pre-owned 2016 CX5. So I got the make and model I wanted and paid a lot less than I was willing to pay. Larry and Jason were great and I went back Tuesday to purchase all weather matts and a cargo net. I called Larry he made sure they were in stock. He was waiting on me when I got there and walk me though from beginning to end., even bringing my car down to the service center so I didn't have to wait for a porter to go get it. The experience in the service center was pleasantl also. The set everything up for me, not just gave the items to me or place them in the back. I would harve given the dealership a 5 except for being penalize for paying cash. Wow your response is disappointing More

Quick effecient service!! I was in for my scheduled maintenance on my Mazda3 .. wasn't able to even make a dent in my book before my car was ready for me! ... very, very, happy I was in for my scheduled maintenance on my Mazda3 .. wasn't able to even make a dent in my book before my car was ready for me! ... very, very, happy with CJ Wilson Mazda of Orland Park!! More

Thanks Great job! I had a wonderful experience. From the moment I walked in, your staff took great care of me. I felt like I was in good hands during the Great job! I had a wonderful experience. From the moment I walked in, your staff took great care of me. I felt like I was in good hands during the entire experience. More

Pleased and grateful! I went to the service department because this was the first time I had to put air in my tires and I wanted to be sure that I reset the warning light c I went to the service department because this was the first time I had to put air in my tires and I wanted to be sure that I reset the warning light correctly. The young man that helped me was very patient and informative. Sometimes I get the 'silly woman asking a silly question' look and tone, but not this time. The young man had the tires checked....just in case.....and it turns out that I had a nail in one tire! They fixed the tire in no time and I went on my way! BTW - I didn't have an appointment! More

Very good Csr in service always takes a personal interest in getting me out quick, safe and at the best price possible. Great waiting area also. Top notch Coffe Csr in service always takes a personal interest in getting me out quick, safe and at the best price possible. Great waiting area also. Top notch Coffe and snacks great tv. More

Unknown charges We set up an appointment for an oil change but very quickly it was recommended we rotate the tires, then an engine clean for the GDI. Then the cabin f We set up an appointment for an oil change but very quickly it was recommended we rotate the tires, then an engine clean for the GDI. Then the cabin filter needed replacement. Once we got the bill there was 4 or 5 things charged that I have no idea what the heck they were for, totalling $40. Misc charge, mystery gasket, and a charge for inspection when it used to be free at Community Mazda. Uncertain if we will return here for service. More

Great Customer Service! The staff at CJ Wilson Mazda of Orlando Park made my car buying experience a pleasant one. It began the moment I entered the dealership to the very en The staff at CJ Wilson Mazda of Orlando Park made my car buying experience a pleasant one. It began the moment I entered the dealership to the very end when I left with new car keys in hand. The experienced and friendly staff were helpful by answering my many questions which lead to my decision to purchase the car. More