Mazda of Columbia

Always great service. Attentive to my needs. Nice clean waiting room. I appreciate the coffee machine. Thank you once again for the great service you provide! waiting room. I appreciate the coffee machine. Thank you once again for the great service you provide! More

Sean was our sales person. He was friendly and took care of all our needs to make the purchase of a used vehicle. I would recommend him. of all our needs to make the purchase of a used vehicle. I would recommend him. More

I bought my 2017 CX5 b4 moving to Columbia. Machens has given me excellent service despite me purchasing from another dealer. Always answer my questions and offer suggestions to save me money and keep my given me excellent service despite me purchasing from another dealer. Always answer my questions and offer suggestions to save me money and keep my CX5 in top condition.. I would them to my friends. More

I'd love to give you the business but I came there to balance my wheels and you didnt. What you did was give me a list of things needing replacement but not a tire balance nor the confirmation of what is balance my wheels and you didnt. What you did was give me a list of things needing replacement but not a tire balance nor the confirmation of what is causing my truck to shake at 40mph. I paid you $80 and didn't get what I needed I should hey a full refund. More

The customer service reps were great. Very attentive and took time to explain my options and answer my questions. I’ve been there in the past where this wasn’t the case. They seem to have a really good team took time to explain my options and answer my questions. I’ve been there in the past where this wasn’t the case. They seem to have a really good team now. More

The people that were working were courteous and helpful and they serviced my car and answered all of my questions. I did hear an employee state that they were short staffed. Probably recovering from the pa and they serviced my car and answered all of my questions. I did hear an employee state that they were short staffed. Probably recovering from the pandemic. More

Great people! They have serviced my car since 2011. None of the people listed below still work in the service department! I dealt with Jeff Bennett and Sharon Knobel. They were awesome! of the people listed below still work in the service department! I dealt with Jeff Bennett and Sharon Knobel. They were awesome! More

Great people. I can always count on them to do a great job. I love that I can make an appointment in advance and the coupons are automatically applied. job. I love that I can make an appointment in advance and the coupons are automatically applied. More

I had a very good experience with them. Zeke was great to work with. I got the car I wanted at a great price. Thanks! work with. I got the car I wanted at a great price. Thanks! More

They helped my son get a car and I co-signed. Horrible communication with me. I went online to complete a finance application and nobody called me. I never even spoke with anyone until after my son call communication with me. I went online to complete a finance application and nobody called me. I never even spoke with anyone until after my son called me the next day and said his salesman told him I had co-signed. I had to reach out to the dealership myself to find out the details. They just took my application, assumed it was for my son, didnt inform me of the interest rate, or whether I would accept it. At signing, I wasn’t present snd waited by my computer to DocuSign, which is what I had been told. My son called a little later from his car and said everything was finished. Yesterday, I was at work and I received a call mid afternoon from a guy who said he was from Machens and had paperwork to sign. He was at my house. I live 2 hours away! Not a single person contacted me beforehand to schedule anything or to find out if I’d be home. I travel for work and luckily wasn’t too far away so we were able to meet. More