Mazda of Columbia

I was very please with my repair and recall. The young lady that was answering the phone needs a bonus. She answer over 50 calls the 4 hours I sat there. At the same time she got cussed out by a customer lady that was answering the phone needs a bonus. She answer over 50 calls the 4 hours I sat there. At the same time she got cussed out by a customer who could speak English very well, got yelled at by a couple mechanics, one who said he was going to her boss and asked tons of questions from people waiting. I worked over 40 years in hr. positions and can say I have never seen an employee handle it so well., Then the guy that worked with her finally got back from a long lunch break and chewed her out for having him paged at lunch. She told him again she didn’t but he finally broke her down into tears. She quietly went outside and cried. When she come back a few minutes later with a pretty smile she apologized to me. If anyone needed to apologize it was the smart mouth young man that come back from a long lunch break and yelled at her. He never once apologized to anyone and if he would have only been gone an hour she wouldn’t have had to be the one that was beat up by everyone. More

Service has really went downhill over the past 2 years. Used to get a multipoint inspection with oil changes but not anymore. Last oil change they told me my filters needed to be changed and I never got ar Used to get a multipoint inspection with oil changes but not anymore. Last oil change they told me my filters needed to be changed and I never got around to doing it but this time no one mentioned anything about them or anything else so I don't think they even looked at anything else. Michelle and Dave were the best, they're the reason I came there and I wished I could still talk with them when I came in. I will be going elsewhere for service now, after many years of going there. More

The service that I had was done right and good. More

Jeff was patient, knowledgeable and courteous.The quote Jeff was patient, knowledgeable and courteous. The quote given was the closest we’ve had. Jeff even went the extra mile to make sure the car was do Jeff was patient, knowledgeable and courteous. The quote given was the closest we’ve had. Jeff even went the extra mile to make sure the car was done in time. More

The entire staff was pleasant and knowledgeable.There was no pressure and no games. Hopefully the Service Dept. Is just as friendly and respectful. I couldn’t handle going to Illinois again . Very rude to sa no pressure and no games. Hopefully the Service Dept. Is just as friendly and respectful. I couldn’t handle going to Illinois again . Very rude to say the least. More

Took me as a walk-in for an OD/ID and I was treated with respect and kindness. Work was done quickly and I appreciated that as a newcomer to the city of Columbia. respect and kindness. Work was done quickly and I appreciated that as a newcomer to the city of Columbia. More

The salesperson is friendly and so is the manager. The new car is wonderful and attracts me at the first sight when I saw it. new car is wonderful and attracts me at the first sight when I saw it. More

I had a awesome experience and lots of help . The worked with me even though my credit was average. with me even though my credit was average. More

Did a good job of getting me in on short notice. Did everything I wanted done in a timely fashion. Did not like them asking me if I wanted to sell them my car several times everything I wanted done in a timely fashion. Did not like them asking me if I wanted to sell them my car several times More

Zeke Was great to work with . I would love to send all of my family and freinds to him for all of my car buying needs. The best dealership to work with , and Zeke is Phenomenal. my family and freinds to him for all of my car buying needs. The best dealership to work with , and Zeke is Phenomenal. More