Mazda of Columbia

Glenn was my salesman- he did a GREAT JOB! However, Raymond did nothing but, lie to me not once but, several times. I bought a car on 22nd and after signing papers-was told detailing depart. ruined my Raymond did nothing but, lie to me not once but, several times. I bought a car on 22nd and after signing papers-was told detailing depart. ruined my headliner by ripping and staining it. Raymond said he would order a new one that day. Ended up getting a rental and they kept car bc he said they were going to fix Monday that I called in to ck. By Wed. NO calls saying car was fixed-Repair said part was not ordered until Wed.Fast forward I JUST PAID MY SALES TAX on a car I didn't have-they reminded me the 22nd will be 30 DAYS!!! YES..NEW CAR & THEY HAD IT FOR ALMOST 30 DAYS for a headliner with nothing but, excuses. I love paying a car payment on a car that I didn't have pocession of due to his lies. WILL NEVER BUY FROM THEM AGAIN. More

Very courteous and genuine from the top down. One of the easiest experiences I’ve ever had getting a vehicle and I’ve had more than 25 new vehicles. Zeke, Ramon and the finance manager we’re all fantastic easiest experiences I’ve ever had getting a vehicle and I’ve had more than 25 new vehicles. Zeke, Ramon and the finance manager we’re all fantastic people. More

It was all things done on Car. Not a lot of car to sale? It is very clean in the waiting room and sales room It is very clean in the waiting room and sales room More

Machens is where I bought my Mazda. Their service dept. Is the best. They don't try to sell you something you don't need. They are always friendly and prompt. I will never go anywhere else. Is the best. They don't try to sell you something you don't need. They are always friendly and prompt. I will never go anywhere else. More

The service department does not work with their customer base very well. Want you to pay for things that warranties should cover. And then tell you there is nothi g they can do for you. What is a warranty f base very well. Want you to pay for things that warranties should cover. And then tell you there is nothi g they can do for you. What is a warranty for then? More

The sales and service people are very efficient and helpful. They are sweet and considerate. Shout out to Terry who was so patient with me. It’s a great place to buy a car and they have great cars! helpful. They are sweet and considerate. Shout out to Terry who was so patient with me. It’s a great place to buy a car and they have great cars! More

Fast friendly service at a reasonable price. Eddie takes the time to discuss any concerns that he has with my vehicle. Sharon is always able to answer any questions I have on the billing or loaner car. the time to discuss any concerns that he has with my vehicle. Sharon is always able to answer any questions I have on the billing or loaner car. More

Manager and sales person were awesome , have always bought out vehicles from Joe Machens whether is was the Ford store or one of the other Maches bought out vehicles from Joe Machens whether is was the Ford store or one of the other Maches More

Clearly stated what work needed to be done snd them did it in a timely manner. I will return the next time I need service. it in a timely manner. I will return the next time I need service. More

Best car buying experience. Very helpful staff! Much Appreciation for Kamari and Michael making this a positive experience with time and quality of service I was provided:) Appreciation for Kamari and Michael making this a positive experience with time and quality of service I was provided:) More