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Mazda of Columbia
Columbia, MO
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,234 reviews
August 13, 2021
People are friendly, and they are helping me to get what I want to know. They helped me from the beginning to the end. They helped me to find what I need I want to know. They helped me from the beginning to the end. They helped me to find what I need More
by ZICHENPENG629
Verified CustomerEmployees Worked With
MC Dampier
August 12, 2021
Service department made a friend. Service department made a friend. Service department made a friend. Service department made a friend. I will be back for service. a friend. Service department made a friend. Service department made a friend. I will be back for service. More
by ROBERTWHITAKER
Employees Worked With
August 12, 2021
Strong customer service orientation. Our salesperson listened well to the focus of our car search, and exceeded our expectations. We observed good teamwork by several staff and departments. listened well to the focus of our car search, and exceeded our expectations. We observed good teamwork by several staff and departments. More
by NO2
Employees Worked With
Leslie Garcia, an outstanding professional
August 11, 2021
Service lady is not real friendly. She needs better customer service. The service itself was fine, not real quick on oil changes. Overall ok I guess. customer service. The service itself was fine, not real quick on oil changes. Overall ok I guess. More
by Mgerhardt02
Employees Worked With
Sharon
August 11, 2021
As usual, things went very well. This ended up being a two part visit as we had to wait on parts (AC compressor). Eddie was able to disconnect the old compressor so I could still have my vehicle until par two part visit as we had to wait on parts (AC compressor). Eddie was able to disconnect the old compressor so I could still have my vehicle until parts arrived. I was promptly notified when they showed up. I dropped my car off at the end of the day so it would be cool enough to work on the following day. Notified when it was complete. AC works again!! The price was as expected. More
by brendamullins
Employees Worked With
Sharon, Eddie
August 10, 2021
Great service, great people that make the dealership run from the GM, to the mechanic, to the shuttle driver, and even the computer guy that held the door for me. from the GM, to the mechanic, to the shuttle driver, and even the computer guy that held the door for me. More
by GKEHL
Employees Worked With
Other Employees :
Sharon Koebel, Kevin Schultz, Adrian Bradshaw.
August 07, 2021
Having the car serviced was easy to schedule online. I received good advice, did not have to wait on arrival, and waited a shirt amount of time in an amenity filled area. received good advice, did not have to wait on arrival, and waited a shirt amount of time in an amenity filled area. More
by KJHANNA60
Employees Worked With
None of these service people were at the desk. The choices need an update.
August 06, 2021
Great service team the finance department was awesome made things hassle free very polite and knowledgeable of the things I needed I would definitely recommend made things hassle free very polite and knowledgeable of the things I needed I would definitely recommend More
by GGANAWAY
August 06, 2021
Scam Alert!!!Joe Machens Dealerships Try to force Gap Scam Alert!!! Joe Machens Dealerships Try to force Gap Insurance and warranty’s on buyers!! Don’t deal with Frank in Finance Department, he said “ Scam Alert!!! Joe Machens Dealerships Try to force Gap Insurance and warranty’s on buyers!! Don’t deal with Frank in Finance Department, he said “the bank said you had to have Gap Insurance to do the deal”. I asked give me the number to the Bank. Frank’s response was “there is no number it’s just a computer”. This is a SCAM by JOE MACHENS DEALERSHIP’S !!!! They look out for Company not Customer!!!! Scam Scam More
by Kellyporch
Employees Worked With
Frank Finance
August 04, 2021
Service not as good as in the past. Not a lot of interest in the job employees are doing. They used to be happy and want to do a good job in the job employees are doing. They used to be happy and want to do a good job More
by gary8952
Employees Worked With
Not sure who was there. The good ones are all gone
