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Mazda of Columbia
Columbia, MO
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,234 reviews
September 04, 2021
Well run and very helpful service staff. Fixed our issue with no problems. Shuttle service was great. Lots of appointment times available. Would recommend to others. with no problems. Shuttle service was great. Lots of appointment times available. Would recommend to others. More
by jfrits0
Verified CustomerEmployees Worked With
September 03, 2021
With every problem I have had with my new car.they are more than willing to check it over for me and assure me that my car is ok. more than willing to check it over for me and assure me that my car is ok. More
by juliestoutz7
Employees Worked With
Other Employees :
Jessica Cosner
September 02, 2021
Jeff my service advisor was awesome helped me understand what was going on with my car and get it corrected. They have snacks and drinks and tv to enjoy what was going on with my car and get it corrected. They have snacks and drinks and tv to enjoy More
by COREYLANDRETH88
September 01, 2021
GREAT Service!! They got me in during a crisis, quoted me an hour wait, and I was out within 30 minutes! Thank you so much!! an hour wait, and I was out within 30 minutes! Thank you so much!! More
by emilymcass
Employees Worked With
September 01, 2021
I was skeptical of going to a big dealership for a new car. But I have to say I was beyond impressed! 10/10 they are amazing. Leslie Garcia was my sales lady and we absolutely loved her. Usually you have car. But I have to say I was beyond impressed! 10/10 they are amazing. Leslie Garcia was my sales lady and we absolutely loved her. Usually you have to worry about taking your kiddos car shopping but at Machens you don't! They were all very kind to my 7 year old and even let her feed the fish. Not only did they pay off my old car loan to get me away from a horrible dealership in Moberly but they also repainted the front of my new car for me for free and gave me an amazing deal on the sale! I highly recommend! More
by MBAILEY5894
Employees Worked With
Leslie Garcia , MC Dampier
August 29, 2021
MC knew the car I was looking for and contacted me as soon as it came him. He set the keys back for me to ensure I could purchase the vehicle. Even though he was not available when I was able to come soon as it came him. He set the keys back for me to ensure I could purchase the vehicle. Even though he was not available when I was able to come into the store to purchase he was so very kind to me. Thank you for ensuring a return customer could purchase another vehicle! More
by VRTMOMOF2
Employees Worked With
MC Dampier
August 29, 2021
Poor communication, sales man does not return calls. Did not get full Bluebook value of car. Underhanded dealings by not explaining price included trade in. just had us sign paperwork Not upfront with sales not get full Bluebook value of car. Underhanded dealings by not explaining price included trade in. just had us sign paperwork Not upfront with sales of extended warranty. Left out important details and tried to distract us. Salesman did not know how car worked. When trying to make appointment for warranty completion, texts not returned and when made appointment on app, nobody knew we were coming. More
by GREGDEBSADIE
Employees Worked With
Glen, Gene, and GM
August 29, 2021
They provided excellent service in ensuring I get a good car. Provided great options on different cars within my price range. Very friendly and supportive car. Provided great options on different cars within my price range. Very friendly and supportive More
by beey404
August 28, 2021
The service department staff (Jeff) was friendly and helpful. Jeff seemed very knowledgeable and was able to explain about the problem that my car was having helpful. Jeff seemed very knowledgeable and was able to explain about the problem that my car was having More
by CMATHEWS
Employees Worked With
Jeff Bennett
