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Mazda of Columbia

Columbia, MO

Overview
Employees
Reviews
Vehicles
4.3
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1717 Providence Rd

Columbia, MO

65202

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Showing 1,234 reviews

November 16, 2021

Kevin lane is the best! Him and the front desk lady are very helpful and make me feel right at home! More

by Shellykclem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin lane
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Nov 19, 2021 -

Mazda of Columbia responded

Hello Shelly, thank you for your kind words. We are pleased to learn of your positive experience with us here at Joe Machens. We look forward to serving you again in the future.

November 14, 2021

The detailing at joe machens sucks the truck wasn't very clean at all ok More

by Johnrichardson674
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Nov 19, 2021 -

Mazda of Columbia responded

We never want to make any of our customers feel this way. Your business is important to us and we strive to make sure we do everything we can to make our customers feel welcome. Your comments are being forwarded to management for review.

November 14, 2021

In and out quickly. Ready for us. Remembered free oil change promised to us. Changed battery in car fobs. More

by CASEYTHOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
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Nov 19, 2021 -

Mazda of Columbia responded

Thanks for taking the time to let us know how we are doing, it is appreciated!

November 13, 2021

Service was great! Used the shuttle and the driver is very friendly. Even when he had to wait for me after work. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The shuttle driver, I do not remember his name but was great. , Jessica Cosner
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Nov 19, 2021 -

Mazda of Columbia responded

Nothing better than a 5-star rating! Thank you, Kim!

November 12, 2021

I would recommend everybody to come here and work out a deal to get a vehicle, they worked with me even though I had a smaller budget than most, and they were polite and nice and I ended up with a better c More

by Perkins79374
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Garcia
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Nov 19, 2021 -

Mazda of Columbia responded

Thank you for the kind words and great review! I'm glad we were able to help and look forward to helping you in the future!

November 07, 2021

Mr ganaway was awesome! Nissan didn’t want to give up vehicle we wanted though. More

by Graves4u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Ganaway ll
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Nov 19, 2021 -

Mazda of Columbia responded

A 5-star rating! Thank you, we appreciate it! So happy to hear Glenn was there to offer a helping hand throughout your visit!

November 06, 2021

Friendly staff, was able to fit my car in without an appt, took and picked me up for work. More

by jacollins0521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Mazda of Columbia responded

Thanks for taking the time to let us know how we are doing, it is appreciated!

November 06, 2021

Sales rep was horrible. No communication and my car broke down the next day after I bought it More

by Latashat15
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glenn, MC Dampier
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Nov 11, 2021 -

Mazda of Columbia responded

We never want to make any of our customers feel this way. Your business is important to us and we strive to make sure we do everything we can to make our customers feel welcome. Your comments are being forwarded to management for review.

November 04, 2021

Very courteous and professional. Did not take long to complete service.The facilities were clean. More

by DFHEDLUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 02, 2021

They are very helpful especially my agent Leslie. She was very accommodating and helped me all through out the process. I commend her for that! More

by JYSSILEEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Garcia
Report | Print
Nov 19, 2021 -

Mazda of Columbia responded

Thank you for the kind words and great review! I'm glad we were able to help and look forward to helping you in the future!

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