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Mazda of Columbia

Columbia, MO

4.3
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1717 Providence Rd

Columbia, MO

65202

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Showing 1,234 reviews

December 18, 2021

Very friendly and understanding and patient with this Very friendly and understanding and patient with this buyer who was still emotionally upset her car just got totaled! 4 different sales people assist More

by JAMIEEASLEY19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savanna, Wyatt, the guy that sat next to Savanna
Dec 20, 2021 -

Mazda of Columbia responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

December 17, 2021

I appreciate the quick scheduling & efficient service to keep my vehicle operating at the highest quality. More

by SHANNON_EINSPAHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember
Dec 20, 2021 -

Mazda of Columbia responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

December 17, 2021

I have purchased 2 vehicles from this dealership. They are wonderful. Professional and caring. I would recommend them to anyone When I am ready to buy again, it will definitely be from them More

by 12cataleya@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon DeArmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Garcia, Cory Angel. 5 Stars Each
Dec 20, 2021 -

Mazda of Columbia responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

December 16, 2021

One thing I noticed no matter how many times I said I was referred to Joe Machens dealerships, I did not get a discount. According to online we were also suppose to get a 500.00 rebate off new car. I was dis More

by AMBERLANGSTON0924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt, James at Mazda place
December 13, 2021

I liked their approach to the sell. I didnt feel pressured. They let me take the lead with what i wanted ie just wanted to test drive first no pressure to do paperwork and look at numbers but willi More

by Ronnaboyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene
Dec 14, 2021 -

Mazda of Columbia responded

We're happy to see that you had a 5-Star experience at Joe Machens. Thanks for sharing.

December 10, 2021

Excellent service. Polite and on time . Had enough time to grab a fresh cup of coffee and a snack on the house! Thank you! More

by JLOWE.UCRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not, sure
Dec 12, 2021 -

Mazda of Columbia responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 09, 2021

Excellent customer service and thorough work on what was needed for repairs! Only did work that was needed not something that was not an issue. More

by margaret.filbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bennett
Dec 10, 2021 -

Mazda of Columbia responded

We take pride in delivering an exceptional, transparent process for all our visitors. Thank you for the 5-star review! We appreciate the feedback.

December 08, 2021

Service was performed in a very timely manner and staff were all friendly and attentive. Excellent experience overt. More

by markmajor513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
Dec 09, 2021 -

Mazda of Columbia responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 08, 2021

Only real concern was no relief from the cold wind coming through the waiting room door More

by marilouoliver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
Dec 09, 2021 -

Mazda of Columbia responded

Thank you for your review. We will share this with the store team to let them know how we are doing.

December 08, 2021

Very professional. Everything done with goal of minimizing customer's time. I appreciated the personal touch. More

by BRUCEBUCHOWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mazda of Columbia responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

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