Mayse Automotive Group Inc
Aurora, MO
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Renewed opinion of Mayse Automotive Group Initially our first experience with purchasing our new Chevrolet truck was poor. We had not received the customer care We had hoped for. We returned t Initially our first experience with purchasing our new Chevrolet truck was poor. We had not received the customer care We had hoped for. We returned to the dealership to acquire paperwork and answers to questions on our new vehicle, yesterday 2/20/18. We communicated our frustration to a manager, that we later learned was the dealership owners son, and immediately our needs began to be met and previous issues mitigated. Mr. Mayse himself (the owner) came out to speak with us and ensure that the issues with the previous sales representative were corrected. This action showed me how important customer care is to Mr. Mayse. All of our questions were answered by a new sales representative mike pullen, and Mr. Mayse senior and junior. I have a renewed confidence in this dealership. I'm very pleased now with our purchase, customer care we received, and I will now continue to bring my automotive business to Mayse auto group in aurora Missouri. More
Very pleasant and hassle free Everyone there was polite and helpful. Our salesman was very knowledgeable and friendly. They worked with me on my trade and took care of any question Everyone there was polite and helpful. Our salesman was very knowledgeable and friendly. They worked with me on my trade and took care of any questions I had about the vehicle we purchased. Overall we were very pleased. More
My Experience at Mayse Auto Group Was greeted with enthusiasm by personnel. This same person spoke with me several times through the repair period. The waiting room was clean and tidy. Was greeted with enthusiasm by personnel. This same person spoke with me several times through the repair period. The waiting room was clean and tidy. The ladies bathroom was very nice and clean. Having to wait on parts coming from Springfield was the only downfall to the whole experience. I had called ahead of time to be sure they had the parts. However it took 2 hours longer just waiting on the parts. I took a vacation day to come in for the service and decided to wait instead of making another appointment. Every employee I dealt with was very courteous. More
Easy to work with and friendly service We went in on a rainy/icy day with 4 kids in tow. The staff was great, the vehicle as advertised. When we got the vehicle home, we noticed the rear w We went in on a rainy/icy day with 4 kids in tow. The staff was great, the vehicle as advertised. When we got the vehicle home, we noticed the rear wiper didn't work. They came the next day with a loaner vehicle, fixed the sensor issue and had our car back to us within 2 days. I can't say how impressed I was and how happy we were with the whole experience. More
Best car shopping experience Awesome place to purchase. No hard sell pressure. I took a few visits to settle on what I wanted and did test drives. All my questions were answered a Awesome place to purchase. No hard sell pressure. I took a few visits to settle on what I wanted and did test drives. All my questions were answered and what I said was listened to and respected. I will definitely recommend Mayse to anyone looking for a new vehicle. More
Buying my truck 2015 Chevy silverado z71 The best experience ever in buying a vehicle Great salesman Mike and Rob in finance we're so nice and professional, made it very comfortable from st The best experience ever in buying a vehicle Great salesman Mike and Rob in finance we're so nice and professional, made it very comfortable from start to finish. No pressure, Mayse is by far the best dealership I have ever dealt with. Thanks for making me feel comfortable. More
Greatest Vehicle purchase experience, ever! Salesman MIke Lanphier and Finance Specialist Jeff Silvey are the best! Their vast knowledge and attention to detail made our purchase quick and easy. Salesman MIke Lanphier and Finance Specialist Jeff Silvey are the best! Their vast knowledge and attention to detail made our purchase quick and easy. We highly recommend Mayse Automotive. Go see MIke Lanphier for your next vehicle!! More
oil change and tire rotation Brought my SUV in for an oil change and tire rotation. Was very pleased with the quality of work and the speed it was completed. Brought my SUV in for an oil change and tire rotation. Was very pleased with the quality of work and the speed it was completed. More
Very professional We presented the dealership with a tough set of circumstances; Everyone was professional and quick to answer any questions and concerns. We ended u We presented the dealership with a tough set of circumstances; Everyone was professional and quick to answer any questions and concerns. We ended up with a truck that fit the needs of what we had and it was nice too! Great job Mayse! More
Above and Beyond After purchasing our 2017 Chevy Cruze I noticed several days later, we were missing our owners manual, cargo net, and we had to program the extra key After purchasing our 2017 Chevy Cruze I noticed several days later, we were missing our owners manual, cargo net, and we had to program the extra key set. All of which was replaced no charge. I was very impressed how nice everyone was from the receptionist to the general manager. We love our new car and dealership. More