Mayse Automotive Group Inc

Review I had such a great experience. Everyone was so nice and willing to help. I didn’t feel pushed to make a purchase and I was asked what wanted. This was I had such a great experience. Everyone was so nice and willing to help. I didn’t feel pushed to make a purchase and I was asked what wanted. This was the best experience I have had with buying a car. More

Top notch service I am always impressed with the customer care I receive when I visit Mayse for service. Additionally, I am impressed with the efficiency of the process I am always impressed with the customer care I receive when I visit Mayse for service. Additionally, I am impressed with the efficiency of the process and the cleanliness of the service center. My opinion is that there are no dealers in the area that can compete with your level of service and customer concern. More

not impressed My family owned a car dealership, and at the age of 16 I was selling cars, so I am always in "hope" of an honest salesman. John was very quick i My family owned a car dealership, and at the age of 16 I was selling cars, so I am always in "hope" of an honest salesman. John was very quick in answering my email for photos of the vehicle, I was true to my word when I would be in to see the car, as well as asked for John specifically, he met with us then turned us over to young Zach, Zach was friendly and not pushy, semi answered my questions: its a used car, something is wrong with it, cars do sell by being honest. I asked specifically what did the mechanics find when looking over the car, the answer I received was "nothing: it passes safety inspection, and if anything was wrong with it - it would have gone straight to auction": well rear window doesn't roll down, rear shocks were dead, belts were bad,spare tire was non-existent (really?) at least let me know this, its a standard safety feature in every car, next time I will go thru the hassle of opening the spare tire cover to see if standard safety equipment is present None: of these items would have prevented the purchase of the car but I would have been better financially prepared for these issues. WARNING: they have a no hold policy on their vehicles: it makes since if you are not willing to sign an intent to buy contract and lay a reasonable amount of money down to hold the vehicle for 24 hrs. That policy does not allow time for financial arrangements or even to go to your insurance agent to get an insurance verification to cover the new car. If you do not have the insurance verification then the company won't issue a temporary tag. After a battle, they accepted a hold check, we were back the next morning as promised: it was disappointing to first have to wait for the car to be detailed (which was poorly done), Zach promised when we left that he would adjust the head rests (not done), as well as have the key fobs working as they just needed new batteries (neither fob work), not impressed. After signing the papers, and waiting for the detail job, we got our first look at the car, very disappointing to find fresh dents and a major scrape on the rear passenger door that was not there the day before. I was told that the title would be mailed a couple of days after the check cleared, the check cleared on the 13th, title should have been in the mail on the 15th. On the 21st, called and spoke to Kim, she stated the title wasn't scheduled for release until the 23rd, I asked why? She stated we always hold the title for 10 days (8+10=18) because your bank won't verify to a third party when a check clears. In this world of on line banking, they can't look and see when it gets cleared or call their bank and ask. My bank states that a deposit is pending until has cleared. I had hopes after reading the reviews that Mayse would be above standard, sad to say in my case it wasn't. Definitely in this case "buyer beware". The vehicle may be in decent condition but go over it with a fine tooth comb before signing those papers. Don't expect the truth. More

Great People, Great Experience This is the second car we have bought from Mayse. Each time was very easy and they are super to work with. They are not pushy, and very forthright in This is the second car we have bought from Mayse. Each time was very easy and they are super to work with. They are not pushy, and very forthright in all information etc, with none of the typical car salesman tricks or gimmicks. I am not going to say I got a great deal, but the price was fair, and worked for us. More