Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maxon Hyundai
Union, NJ
869 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
869 Reviews of Maxon Hyundai
January 08, 2018
overall not happy I have been here a few times and I'm truly disappointed at how each time I come here it gets worse. First of all, what ever happened to honest wo I have been here a few times and I'm truly disappointed at how each time I come here it gets worse. First of all, what ever happened to honest working relationships. This cabin air and engine air filter malarkey is quite irritating. I also never get a straight answer on how severe a problem is. I don't have a problem with the workers per se, they mostly are kind but it just seems as if every time I'm there I'm getting scammed. On this visit I was told the tire hazard "warranty" doesn't actually cover the tires wear and tear, just if I get damage from pot holes or nails etc. In the conversation with the service department, I was told that "driving in New Jersey you will mess your tires up since all the potholes." So now I am confused, are potholes covered or not covered. When I leased the car and signed the agreement, with my family present, I was specifically told that when the tires were up I would get new ones if I pay the fee. That's obviously not the servicer's fault but he basically told me that whoever sold the car to me lied. So they did, but now I'm left with the burden of having tire insurance for no good reason. Now I feel more scammed than before. Also he told me I needed an alignment when I got one in May. I just wish the service men/women were more clear as to what is specifically needed, what is hazardous, and what are just extra repairs (i.e. cabin air filter). Additionally, last time I was there for a routine oil change I waited for 4 hours because they drove my car in the back but no one actually took my "case". If you see someone in the waiting room all day, shouldn't someone ask what they are waiting for. I signed on to my appointment online and wrote I needed an oil change so I assumed they knew. I was wrong, and they proceeded to take even more time once they realized I was there. Honestly, there is a 0% chance I will ever come back here. Once my lease is up, I will bring the car in and I am done. I have bought and leased a car from Maxon but I don't see myself ever coming back. I suggest you dont come here either. More
by mariopo
Employees Worked With
Roberto
December 27, 2017
Maxon I felt very comfortable purchasing my car from Maxon, would like a free oil change or two... but I am a returning costumer, so that says something! I felt very comfortable purchasing my car from Maxon, would like a free oil change or two... but I am a returning costumer, so that says something! More
by kimmipet22
Verified CustomerEmployees Worked With
Fred Fiero, Wayne Davis
December 24, 2017
Excellent dealership The best car purchasing experience ever. Very professional, helpful and friendly staff. Reggie Trail 👍 the best salesman very knowledgeable. We will The best car purchasing experience ever. Very professional, helpful and friendly staff. Reggie Trail 👍 the best salesman very knowledgeable. We will definitely recommend Maxon to our friend. More
by maryszka4
Employees Worked With
Reggie Trail, John Matos, Fred Fiero
December 17, 2017
Very professional and timely Rico was very professional and attentive to what I wanted. Did not try to force me into something i did not want. Very happy with the experience. Rico was very professional and attentive to what I wanted. Did not try to force me into something i did not want. Very happy with the experience. More
by jbrody30
Employees Worked With
Rico Badillo
December 14, 2017
2018 sonata Our salesman Yuri was extremely knowledgeable about every aspect of the car. Made buying a car an enjoyable experience. I would recommend him and Maxo Our salesman Yuri was extremely knowledgeable about every aspect of the car. Made buying a car an enjoyable experience. I would recommend him and Maxon to anyone car shopping. More
by lexiejr503
Employees Worked With
Yuri T.
December 13, 2017
2017 sonata good experience with the car dealer after initial misunderstanding regarding the car. Appreciate the general manager stepping up into the situation a good experience with the car dealer after initial misunderstanding regarding the car. Appreciate the general manager stepping up into the situation and making the sale. More
by SD
Employees Worked With
Al Pereira, Rasheed Jackson, John Exum
December 12, 2017
Good work They worked hard to find what I was looking for in my price range. I’m on a strict budget and they did their best to meet my needs. My sales associate They worked hard to find what I was looking for in my price range. I’m on a strict budget and they did their best to meet my needs. My sales associate was excellent. More
by Laurenjanelle85
Employees Worked With
Mathieu St. Pierre
December 12, 2017
One Word, "Magnificent " I was approached by this stunning gentleman, Mr Ernest who was so nice and respectful, honest and courteous. Ernest was so helpful made the whole pro I was approached by this stunning gentleman, Mr Ernest who was so nice and respectful, honest and courteous. Ernest was so helpful made the whole process easy. Had always had this negative thoughts about car salesman, but Ernest have given me a brand new meaning. I will surely spread the word.. More
by barbull202
Employees Worked With
Ernest Howe
December 09, 2017
Good salesman I'm truly satisfied with my purchase I like to thank Keith Martinez for helping me pick out my vehicle I love it thank you so much Hyundai I'm truly satisfied with my purchase I like to thank Keith Martinez for helping me pick out my vehicle I love it thank you so much Hyundai More
by Ressecup
Employees Worked With
Keith Martinez
December 09, 2017
positive experceince at maxon dealership is fantastic as well as employees always feel like I have been treated fairly and honestly. I will continue to go to maxon when I need to p dealership is fantastic as well as employees always feel like I have been treated fairly and honestly. I will continue to go to maxon when I need to purchase a new car More
by tdbm928
Employees Worked With
Al Pereira, Gio Kadi
