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Maxon Hyundai

Union, NJ

4.7
804 Reviews

2329 US Highway 22 W

Union, NJ

07083

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804 Reviews of Maxon Hyundai

May 15, 2018

Service Adam was fantastic. I needed an oil change and wheel alignment. He was friendly, courteous and knowledgeable. I highly recommend him for any service n More

by mdp1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
May 14, 2018

Fast and great service I made a last minute appointment and was accommodated, the service was fast and friendly. One of the technician even tied my daughter’s sneaker becaus More

by Kimberly D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Montilla, Ayoub Amarir
May 14, 2018 -

Maxon Hyundai responded

On behalf us all of us at Maxon, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience at our Service Department. We will be sharing your feedback amongst our team. Respectfully, Donna DeLaura

May 14, 2018

Worst Experience EVER........go elsewhere I live 45 minutes away from this dealership. I negotiated the price, over the phone as they were supposed to match the Truecar price I received from a More

by NY3313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Kirk, John Exum
May 14, 2018 -

Maxon Hyundai responded

Thank you for the candid feedback on your experience with my staff at Maxon. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them and see how we can prevent this happening in the future. Congratulations on your purchase, and thank you for the opportunity to work with you. Sincerely Donna DeLaura

May 11, 2018

Thank you The service department handled our concerns while keeping us posted along the way. They even addressed concerns we didn't foresee involving the vehic More

by chloe325rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina (Window) Wonderful!, Hector Cruz
May 10, 2018

Great Service I had a great experience with the service at this dealership. My car was purchased from a different dealership but Maxon treated me as one of their ow More

by najeeah2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
May 14, 2018 -

Maxon Hyundai responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Maxon Auto Group, enjoy that ride! Sincerely, Donna DeLaura

May 14, 2018 -

Maxon Hyundai responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely Donna DeLaura

May 10, 2018

Friendly and Efficient Team The overall quality service of Maxon Hyundai Mazda was a major factor influencing me to buy. I worked closely with Al who helped me select and price a More

by sydney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix, Al Pereira, John Matos, Fred Fiero
May 14, 2018 -

Maxon Hyundai responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Thank you Donna DeLaura

May 14, 2018 -

Maxon Hyundai responded

Maxon Hyundai Mazda said on 05/14/2018 05:09 PM It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Thank you Donna DeLaura

May 10, 2018

Came in to try the new Kona and ended up buying Came in and Christopher greeted and helped me to buy my new car. Everyone is very friendly and Christopher is very knowledgeable and helpful. I would More

by grim.kid28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher vancooten, John Matos
May 14, 2018 -

Maxon Hyundai responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Maxon Auto Group enjoy that ride! Sincerely, Donna DeLaura

May 09, 2018

Routine Service Despite making an appointment and even showing up early, my car wasn’t taken inside more than a half hour after the appointment time. I’ve come to ex More

by JackieC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Jones
May 14, 2018 -

Maxon Hyundai responded

Dear Jackie C: Thank you for the candid feedback on your experience with my staff at Maxon Service Department. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I Sincerely hope that on your next visit you will notice the improvement. Thank you Donna DeLaura

May 09, 2018

It was wonderful and the atmosphere is so welcoming. Staff was so efficient. I particularly liked the airy feel of the reception area.. Yes, my service experience was refreshing. I miss the “car wash” servi More

by GENTLERAIN261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Piotrowicz
May 14, 2018 -

Maxon Hyundai responded

Dear Gentle Rain 261 On behalf us all of us at Maxon Auto Group Service Department, I would like to thank you for sharing this great review about our dealership!

May 08, 2018

Pleased with effort that Hector put in to fix noise problem Hector was helpful, trying to identify the noise and attempt to fix window noise. Some noise is still there - but much better. Bob Brown was also ni More

by karman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brown, Hector Petosi
May 14, 2018 -

Maxon Hyundai responded

Dear Karman: Thank you for your favorable review. We are happy to hear that your concern was addressed with the combined effort of Sales and Service Dept. Sincerely Donna DeLaura

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