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Max Ford of Harrisonville
Harrisonville, MO
1,747 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,747 reviews
July 09, 2021
Trevor was open, honest and very helpful. He wanted me to get the right car more than he wanted to make the sale. Excellent communication and follow-up after my purchase, as well. get the right car more than he wanted to make the sale. Excellent communication and follow-up after my purchase, as well. More
by andi.p
Verified CustomerEmployees Worked With
Howard Lonsdale, Trevor Mills
July 08, 2021
Excellent customer service from Alicia, my service advisor. Repairs were complete efficiently and on estimate. So far the vehicle handles like it's new rather than 6 years old. advisor. Repairs were complete efficiently and on estimate. So far the vehicle handles like it's new rather than 6 years old. More
by deanjr_2000
Employees Worked With
Alicia
July 08, 2021
Took my SUV in for RF axle shaft seal seep. Warranty Took my SUV in for RF axle shaft seal seep. Warranty work! Max Ford pounded the new seal in instead of pressing it. Made marks with the tool they Took my SUV in for RF axle shaft seal seep. Warranty work! Max Ford pounded the new seal in instead of pressing it. Made marks with the tool they used all over the axle and it seeps worse now then before. I should have never taken my car to Max Ford in Harrisonville, horrible craftsmanship and customer service More
by jallphin5
Employees Worked With
Service manager Nathan
July 08, 2021
Service staff is wonderful. The person working on my tires was great. The manager in service explained needed information and really appreciated.. sorry can’t remember names. tires was great. The manager in service explained needed information and really appreciated.. sorry can’t remember names. More
by KALLSANDERS1
Employees Worked With
Service department
July 07, 2021
Incomplete after service report. I wasn’t advised of potential mechanical problems and if the repairs would be covered by my extended warranty. This is Max’s second strike. Previous service turned out t potential mechanical problems and if the repairs would be covered by my extended warranty. This is Max’s second strike. Previous service turned out to be unsatisfactory. More
by agnewjedward
Employees Worked With
Unknown service personnel
July 07, 2021
I live out of state and worked with their team to purchase my new (to me) Lincoln Navigator. Jeff was very helpful throughout the process. We got to a fair price on the car and then worked out shippi purchase my new (to me) Lincoln Navigator. Jeff was very helpful throughout the process. We got to a fair price on the car and then worked out shipping to me in AZ. We finalized the paper work and they had the car on a trailer and shipped to me within 2 days. Overall just a great experience and made me feel good about working with an out of state dealership. More
by nrkuenster
Employees Worked With
Jeff Cox
July 07, 2021
Great sales teams! Very helpful and knowledgeable! Everyone was very friendly and greeted me with respect. I felt very welcome from the moment I walked in the door Everyone was very friendly and greeted me with respect. I felt very welcome from the moment I walked in the door More
by codyparris71
Employees Worked With
Other Employees :
Howard Lonsdale, Aaron Briseno, Zach Ferguson, Glenn Patterson
July 02, 2021
Nate went above and beyond in getting a unique situation taken care of in a time sensitive manner. Continues to be the reason that Max Motors is my go to place for service and sales taken care of in a time sensitive manner. Continues to be the reason that Max Motors is my go to place for service and sales More
by barry.h.crudup
Employees Worked With
Nate and Austin
