Maus Acura of North Tampa
Tampa, FL
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After many searches for the perfect SUV, on Tuesday June 26th, 2012, my husband and I decided to visit Ferman Acura to look at the differences between the Acura RDX & MDX vs the Infinity JX and the Lexus RS 26th, 2012, my husband and I decided to visit Ferman Acura to look at the differences between the Acura RDX & MDX vs the Infinity JX and the Lexus RS. As we walk across the floor, we were introduced to Angelo Coton(very polite, generous and courteous). We immediately fell in love with Angelo due to his sincere personality. He was extremely knowledgeable and made it easy for our decision making. We planned on going to another car dealership and with the comparative of the three vehicles. Unfortunately, we never got that far and because Mr. Angelo made sure that we were at the right place and search no more, and he was exactly correct. He took the time to listen and understand our needs. When it comes to buying a vehicle, we are fairly up-front with our position that the dealership with the best price will ultimately earn our business. Mr. Angelo was an extremely genuine individual who did an excellent job of informing us about the vehicle while at the same time giving us the space to move at our own pace and purchase when ready. From the start, Mr. Angelo focused on his role of explaining all the features and options of the car to us and was very sincere and not trying to close a sale on a car. We appreciate his honesty and flexibility. We both came to Ferman Acura late but Mr. Angelo willing to stay late and made us feel comfortable with our decision(got to love him). This shows us that Mr. Angelo went above and beyond our expectations. Not only, he walked us through all the features and functionality; he was very honest and sincere throughout this process. As far as buying car experiences, this is one of the most memorable we have ever had. Just having that unforgettable and exceptional experience, you can't top that. The relationship that we build with Mr. Angelo was far above outstanding. At the end of this whole process, we felt so blessed to have met Mr. Angelo(my miracle worker) sold us our magnificent and luxurious vehicle. The Acura RDX is the best decision we have ever made. The ride and the features for the price is amazing. Furthermore, we would not have made this executive decision if it weren't for Mr. Angelo Coton. Last but not least, I would definitely recommend to family and friends all over the world to visit and connect with Mr. Angelo(my SUPER star) if they are in need of superb service and a great vehicle! If you are looking for perfection, I recommend you to Mr. Angelo Coton. He was the perfect salesperson! He's a miracle worker and the finest you can ever ask for. Angelo, Alex and I would like to say, thank you so much for all your assistance and support throughout this process and a wonderful experience. (You are the BEST! & we love you!) More
My service appointments are always scheduled for my convenience and auto always delivered in a timely manner, I am met by a friendly employee that is professional, courteous and knowledgeable. convenience and auto always delivered in a timely manner, I am met by a friendly employee that is professional, courteous and knowledgeable. More
2ND ACURA FROM FERMAN. SALES SUPER PROFESSIONAL AND KNOWLEDGEABLE. GOES OUT OF THE WAY TO MAKE CUSTOMER HAPPY......AND.......I AM VERY WITH MY CAR! KNOWLEDGEABLE. GOES OUT OF THE WAY TO MAKE CUSTOMER HAPPY......AND.......I AM VERY WITH MY CAR! More
Mr. Angelo Coton; friendly but not overbearing, precise, and professional. Angelo located the vehicle we sought right away, helped us examine and drive the used MDX, then asked if we were interested. The pr and professional. Angelo located the vehicle we sought right away, helped us examine and drive the used MDX, then asked if we were interested. The price asked by Ferman was agreeable, as was the trade value offered for our car. Once the deal was made, Angelo and Linda (financial manager) expedited paperwork, and detail of the MDX. The entire experience was pleasant. We were made to feel comfortable, and the deal was good. I would return to purchase another vehicle from Ferman, and deal with these great employees. More
All of the above were factored into our impression of the service we received from Feman Acura in the purchase of our new Acura MDX. Angelo was particularly prominent in ensuring that we were satifsfied wit service we received from Feman Acura in the purchase of our new Acura MDX. Angelo was particularly prominent in ensuring that we were satifsfied with our decision to upgrade to the MDX. His professionalism and follow-up were impressive. Additionally, the Service Manager Matt Landry has gone out of his way to provide exceptional customer any time we've had our vehicles in for maintenance/repairs. We are proud to be an Acura MDX owner and would refer anyone to Ferman who is looking for optimal vehicle performance and optimal customer care. Kay and Steve Hunter. More
Excellent overall experience at Ferman Acura. Friendly accommodating employees, beautiful vehicle, good pricing. Will definitely recommend to others in the market for a new or used vehicle. accommodating employees, beautiful vehicle, good pricing. Will definitely recommend to others in the market for a new or used vehicle. More
This is my third TL in a row with Ferman Acura Tampa. The experience never ceases to amaze me. Tony is a true professional, entertaining and very knowledgeable salesperson. He knew all the details insi The experience never ceases to amaze me. Tony is a true professional, entertaining and very knowledgeable salesperson. He knew all the details inside out of the TL and taught me new details about the features of the Navigation package I was not aware of. He was able to work out the numbers for me. Linda was very thorough and professional as well with all the final paperwork. I wholeheartedly recommend this dealership to anyone looking for an Acura and looking for a relaxed, stress-free and enjoyable car buying experience. More
The customer service and overall experience in purchasing my new TSX at Ferman Acura was exceptional. I appreciate the respect and hospitality the entire Ferman Acura staff provided to me, specifically Seni my new TSX at Ferman Acura was exceptional. I appreciate the respect and hospitality the entire Ferman Acura staff provided to me, specifically Senior Sales Consultant Tony Parrado and Finance Manager Robert Napolitano. Tony was extremely knowledgeable, courteous, and professional, and I will certainly recommend Tony and Ferman Acura to my friends and family interested in a new vehicle. I also thoroughly enjoyed Tony's wonderful sense of humor and friendly demeanor during my time at Ferman. He is officially my new favorite car salesman! In addition, Finance Manager Robert Napolitano was very professional and knowledgeable while handling the finance end of the deal. He made the entire process as simple and straightforward as possible, and I am grateful for that. I greatly appreciate all of their assistance and look forward to working with them again in the future. -Michelle More
Angelo Caton was my salesman and he is the best...painless new car buying experience...agreed on a price and they didn't back track...give them a try...Dan best...painless new car buying experience...agreed on a price and they didn't back track...give them a try...Dan More
We drove 45 minutes to this dealership eventhough we have another Acura dealership 5 minutes from our house because we heard great things about it (and we knew the people at the one near us were not great to another Acura dealership 5 minutes from our house because we heard great things about it (and we knew the people at the one near us were not great to work with). As soon as we got there we were greeted by Angelo Coton and we informed him we were "just looking". He was extremely helpful and not pushy in the least bit and answered every question we had. He made my husband and I feel very comfortable and before we knew it, we were test driving the car I loved. We ended up leaving that day with a brand new TSX and the feeling that we were a part of the Ferman family. The whole paperwork experience was even made easy because Angelo sat with us the entire time and really guided us through everything. When we left that day, we had a new friend and we decided that we will always get our cars from Angelo Coton at Ferman Acura. The entire staff at Ferman Acura is fantastic, everyone is so friendly and laid back-they really know how to make buying a new car an enjoyable experience. More


