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Matthews Import Center / Subaru / Kia

Vestal, NY

4.9
592 Reviews

3013 Vestal Road

Vestal, NY

13850

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592 Reviews of Matthews Import Center / Subaru / Kia

November 01, 2023

Both site manager and staff are very friendly and honestly. This dealership is my first choice for next new car. More

by PCCHIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McNeal
Nov 03, 2023 -

Matthews Import Center / Subaru / Kia responded

We'll be happy to help you when you're ready! We truly appreciate your business and the great review!

November 01, 2023

Our 2012 Kia Sorento needed service for an engine heat up and required ordered parts for repair. The wait time for repair was reasonable and we've had no problems since the repair was done. More

by dah117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
Nov 03, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate the great review!

October 31, 2023

Excellent service! Had an issue with the hydraulic cylinder on my Subaru. I went in to have them remove it so I could close the hatch but they replaced it and the othe More

by RSCHEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Truesdale
Nov 03, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

October 31, 2023

Dalton was a very knowledgeable salesman about the Kia Sportage we were looking to purchase. He is a pleasant courteous salesman to make a deal with. He demonstrated many of it features for us. We will More

by rickriese
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dillon Affatato, Scott Stica, Dalton Brown
Nov 03, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear you had a great experience with Dalton! Thank yo for your business and enjoy your New Sportage!

October 31, 2023

I use quick lube Always a pleasure They do a great job I will keep bringing my forester to matthews More

by bobby_hawley54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan, Chris Mondolfi
Nov 03, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your Forester! We truly appreciate your business and the great review!

October 30, 2023

Been here a few times. Certainly wouldn't come back if I wasn't happy. More

by HANESSDH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dalton Brown, Lew Russo
October 29, 2023

Purchased our third Subaru from Mathews, salesman Bill Allen was great to work with and made the transaction easy. We also have had great experiences when we bring the car in for service. More

by joeevanco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Affatatto, Cole Sevey, Bill Allen, Zach Carlson
Oct 30, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the great review!

Oct 30, 2023 -

joeevanco responded

No problem, see you soon

October 28, 2023

He was very polite and kind and even came out before we left to clear the information saying that it still needed service More

by Ken B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
Oct 30, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear that Jamal took great care of you! We appreciate your business and the great review!

October 27, 2023

The entire experience was great! All staff were super friendly and Rich French found the car with all of my “must haves” in less than a week! Will definitely be back when time for More

by melanieshock2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Brown, Rich French
Oct 30, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear that Rich took great care of you! Congratulations on your new ride and thank you for choosing Matthews!

October 27, 2023

I must admit I was hesitant to look for a new car. It always sems that sales folks are all overwhelming, HOWEVER, I had an awesome experience at Matthews Subaru!! When I entered the showroom, no one More

by joe hanley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Affatatto, Cole Sevey, Rich French
Oct 30, 2023 -

Matthews Import Center / Subaru / Kia responded

Hi Joe- Welcome to the Matthews family! We truly believe we have the best team and it sounds like they took great care of you! Enjoy your New Subaru and thank you for your business!

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