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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,316 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,316 Reviews of Matthews Hyundai of Schenectady - Service Center
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May 16, 2022
When I lease the car I was told that I would not have to be responsible for any kind of Maintenance or Replacements of anything because it's a lease and I was given that special deal package. When I went ta be responsible for any kind of Maintenance or Replacements of anything because it's a lease and I was given that special deal package. When I went taking my oil change I was told that I needed to get to New filters replaced I said I'm not paying for it because I was quoted a price because I have that deal not my car not my responsibility it's your car not mine I just rent it monthly for 3 years I'm paying for that car to be paid off and the timing I returned it and then you're still going to make money by either selling it or re-leasing at. So I told them no I'm not replacing it for over $100 they took the filters out showed in the video after I left I get back home remind you 30 minutes away and now there's a noise coming from this filters when I turn my AC on don't worry because I will return back. I felt like I was lied to from the beginning. More
by 25katlover
Verified CustomerEmployees Worked With
Nicholas Fear
May 14, 2022
Olivia is so personable and professional! Honestly I will refer her to everyone I know. If there’s anyone you should buy a car from, it’s her! I cannot stop raving about her excellent service Honestly I will refer her to everyone I know. If there’s anyone you should buy a car from, it’s her! I cannot stop raving about her excellent service to anyone who will listen. Thank you so much for everything!!! More
by rloomis518
Employees Worked With
Nicholas Fear, Olivia Sanger
May 11, 2022
Horrific, dishonest, incompetent, liars, unacceptable, unaccountable, no integrity, no morals, greedy, scam artists, etc etc etc. There I believe I reached the 15 word minimum. I could go on and on, unaccountable, no integrity, no morals, greedy, scam artists, etc etc etc. There I believe I reached the 15 word minimum. I could go on and on, but why....they won't change. More
by Bubba
Employees Worked With
Nicholas Fear
May 10, 2022
Everyone there is friendly and prompt. They are very easy to work with. Everyone from sales and the service department deserve gold stars. They are very easy to work with. Everyone from sales and the service department deserve gold stars. More
by SISTERCOLLEEN
Employees Worked With
Nicholas Fear
May 07, 2022
My customer service rep was really helpful and nice! He finished my car in a timely fashion and he was able to multi task many customers and still help me. He finished my car in a timely fashion and he was able to multi task many customers and still help me. More
by Dani
April 28, 2022
The staff is polite and attentive. They took care of my problems, but it took awhile to get the parts and they forgot to call when the parts came in but I’m satisfied now that the issu They took care of my problems, but it took awhile to get the parts and they forgot to call when the parts came in but I’m satisfied now that the issue is completely done. More
by CWAITEJR
Employees Worked With
Nicholas Fear, Carl Clarke
