Back

Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,316 Reviews

1,316 Reviews of Matthews Hyundai of Schenectady - Service Center

Sort by
September 21, 2022

I felt important from the time I arrived to the time I left. I will not hesitate to give them all my maintenance business More

by JMDOWENJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 14, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

September 19, 2022

Service was ok. The problem wasn't resolved at the time of my appointment. Two and a half hours waiting time. More

by MMURRAY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 14, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for letting us know about your recent experience. We apologize for for the delay and we will work on correcting our errors for the future. We appreciate your business!

September 18, 2022

They were very responsive and communicated throughout the day about my vehicle status. Checked with me about pricing and my wishes. Took care of all the things on my list for my car. I was pleased with my f More

by Dbrann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure, there were 3 alrogether
Oct 14, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for your business and the great review!

September 18, 2022

Service man very friendly and efficient. Remote for tv not working Should clean car in and out More

by MFANDERSON55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 14, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for your feedback. We will work on correct for the future. We appreciate your business!

September 16, 2022

Your staff is to be commended for their courteous, helpful and gracious treatment expressed towards me. Thank you More

by ELABOY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 14, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with us! Thank you for the great review and your business!

September 16, 2022

Nick Fear is a outstanding service advisor,he has always gone out of his way to support me with great service on my past 3 purchases of Hyundai cars I have purchased from this dealer ship..He has a great de More

by BONBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 14, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear that you always have a great experience with Nick and our Dealership! Thank you for your continued business and the great review!

September 13, 2022

They attend it was very helpful and easy to talk. . He took the time to help me with some flowers that I had for my husband‘s grave. This van More

by OREO184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MEGAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for your business and the great review!

September 10, 2022

Nick in the Service Dept. Is absolutely fabulous, he always kept me informed about what was happening with my car. He is a huge asset to your company, always professional an More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 13, 2022 -

Matthews Hyundai of Schenectady responded

Hi Cathy- We're so glad to hear you had a great experience with Nick- he is the BEST! Thank you for your business and the great review!

September 10, 2022

I thought with a new owner that the company would be trustworthy, nope. Your mechanic created a problem that wasn’t there when I came in for a few recalls. More

by MSKITTY0247
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nicholas Fear
Oct 14, 2022 -

Matthews Hyundai of Schenectady responded

We are very sorry to hear about your experience. We would like to learn more in hopes to rectify the situation. At your earliest convenience, please contact Jennifer Periard at 518-382-0274.

September 09, 2022

I think Matthews has been the best Dealer I have bought a car from and also service for both my Hyundai’s, I recently had a recall with my engine and Nick said I wouldn't get it back for weeks because of De More

by DIALATECH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi
Sep 13, 2022 -

Matthews Hyundai of Schenectady responded

WOW! What a great review of your experience with Nick! We truly appreciate your business and the great review!

...
31
...