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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,316 Reviews

1,316 Reviews of Matthews Hyundai of Schenectady - Service Center

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April 02, 2023

I feel confident having my vehicle serviced here. The staff is knowledgeable and cares in providing quality service at a competitive price. More

by RMOORE00414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi- We're catching up on reviews and want to thank you for your business and feedback!

March 31, 2023

Good service and finished before estimated time. Thank you. All employees were very nice and helpful. More

by Rluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wells
Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi- We're catching up on reviews and want to thank you for your business and feedback!

March 27, 2023

Vert nice great customer service skills thorough looks at your vehicle and advises of issues cares about /listens to what you say and discusses the solution.makes the customer feel comfortable about service. More

by M_HAIZLIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, Jennifer Periard, Mark Wells
Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi- We're catching up on reviews and want to thank you for your business and feedback!

March 26, 2023

My first time there since the takeover by the Matthews Auto Group. The service stall was very courteous and professional. Did a great job taking car of my wife’s Sonata. Service was done quickly and satis More

by jcarloug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wells
Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi J- We're catching up on reviews and want to thank you for your business and feedback!

March 25, 2023

Outstanding car dealership to do business with. I’m buying my cars from them from now on. More

by Mr.bigtrue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Rumondo, Steve Clark, Nicholas Fear, JEREMIAH HUNTER, NICK CORDI, Jennifer Periard, Mark Wells
Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi - We're catching up on reviews and want to thank you for your business and feedback!

March 24, 2023

Nick in the service department was very accommodating. I had a couple of concerns with my SUV and he patiently listened to me and thoroughly addressed them. Very pleased. More

by MSABURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi- We're catching up on reviews and want to thank you for your business and feedback! We're so glad to hear that Nick was able to assist you!

March 19, 2023

I had a great experience, it was professional, efficient and the customer service was great. Plus, my issue was resolved. More

by John Pratt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi John- We're catching up on reviews and want to thank you for your business and feedback!

March 17, 2023

Service appointment went very smoothly, from the efficient scheduling to the short wait time for my vehicle to be worked on. More

by j.mang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Matthews Hyundai of Schenectady responded

Hi J- We're catching up on reviews and want to thank you for your business and feedback!

March 13, 2023

I feel the sales staff are more interested in pushing sales instead of customer satisfaction. Service was at least attentive though couldn't fix any of my concerns. Need to drive back and do a test drive More

by MEG0158
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear
Mar 17, 2023 -

Matthews Hyundai of Schenectady responded

Hello, We pride ourselves on a no hassle experience and we assure this is not how we do business. At your earliest convenience please contact General Manager, Mike Capadona at 518-382-0274.

March 13, 2023

Awesome job thanks you for the work and the reception men hilarious thanks for my services More

by mayaquiros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Mar 17, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for the 5 Star Review and your business!

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