Matthews Hyundai of Schenectady - Service Center

Nick Frear 5 5 5 5 Very satisfied. Professional but comfortable and competent. Would totally recommend Nick and the company Professional but comfortable and competent. Would totally recommend Nick and the company More

They were very responsive and worked quickly to relive my issues. Everyone that I encountered was very pleasant! issues. Everyone that I encountered was very pleasant! More

I received an email showing this package deal for 484. 00 but when I brought my car in to get serviced I was told that they don't do this and it would cost more. Why send an email for me to bring my car 00 but when I brought my car in to get serviced I was told that they don't do this and it would cost more. Why send an email for me to bring my car in for this package deal if it isn't going to be honored. They only did 3 fluid changes and none of the other things that were supposed to be included for this advertised deal. I have brought my car in every time since I bought it there. Last time I brought my car in they forgot to change my oil and ended up charging me for it. So I had to bring it back again for something they forgot to do. I have been a very patient customer there but now I think its time to go elsewhere. The things that are advertised in the email are Replace Engine Oil and Filter Tire Rotation Replace Climate Control Air Filter Add Fuel Additive (recommended only if TOP TIER Detergent Gasoline is not available. See owner's manual for details.) Replace Automatic Transaxle Fluid Inspect Air Cleaner Filter Inspect Air Conditioning Compressor Inspect Air Conditioning Refrigerant Inspect Battery Condition Inspect Brake Fluid Inspect Brake Lines, Hoses and Connections Inspect Disc Brakes and Pads Inspect Drive Belt(s) Inspect Driveshafts and Boots Inspect Exhaust Pipe and Muffler Inspect Fuel Filter Inspect Fuel Lines, Fuel Hoses, and Connections Inspect Fuel Tank Air Filter Inspect Parking Brake Inspect Steering Gear Rack, Linkage and Boots Inspect Suspension Mounting Bolts Inspect Vacuum Hose Inspect Vapor Hose and Fuel Filler Cap More

Nick in the service department went above and beyond. Can't thank him enough. He was professional, friendly and knowledgeable. Excellent service! Can't thank him enough. He was professional, friendly and knowledgeable. Excellent service! More

This was the 1st time that I used this dealership for service. fFom start to finish, it was a great experience! service. fFom start to finish, it was a great experience! More

I have been a loyal, longtime Hyundai customer since 2010. My current 2021 Sante Fe lease is my 5th vehicle from this location. I am shocked at the lack of customer service I just received from Matthe 2010. My current 2021 Sante Fe lease is my 5th vehicle from this location. I am shocked at the lack of customer service I just received from Matthews Hyundai of Schenectady Service Department, previously Fuccillio Hyundai. I will never bring my vehicle there again and will certainly never purchase/lease another vehicle through them. Thankfully Mike at Lia Hyundai is giving me the customer service all customers deserve! More

Mathew’s Hyundai is a good shop always got good service, but Hyundai in general sucks! The 2015 Hyundai Sonata’s factory paint is terrible. The roof and trunk started peeling which they covered 80%, but now but Hyundai in general sucks! The 2015 Hyundai Sonata’s factory paint is terrible. The roof and trunk started peeling which they covered 80%, but now the hood is peeling and you refuse to take care of it. I will never buy a Hyundai again! More

I was treated with courtesy, given good communication about my vehicle, everything was explain thoroughly. about my vehicle, everything was explain thoroughly. More