Matthews Hyundai of Schenectady - Service Center

There for service was told 1 hour to 1 and a half hours. I told them I would wait for car. After 2 and a half hours i went back to service desk. Man that waited on me was gone. Woman asked what my phone num I told them I would wait for car. After 2 and a half hours i went back to service desk. Man that waited on me was gone. Woman asked what my phone number was. She found my paperwork in a stack of others. No one came out to get me and tell me it was done. Was late for another appointment. More

Took too long for an oil change I was there for almost 3 hours Like I said it took a little too long it should be a little shorter time wise hours Like I said it took a little too long it should be a little shorter time wise More

Service was fantastic. Vehicle in and out on time. All work performed to expectations. Thank you. Vehicle in and out on time. All work performed to expectations. Thank you. More

Great service and very professional. I had to wait for service and they were finished before the estimated time of completion. I had many other questions about my vehicle and all were I had to wait for service and they were finished before the estimated time of completion. I had many other questions about my vehicle and all were answered completely. More

The dealership was close to where I needed to take my car so it was convenient area. so it was convenient area. More

Nick Fear is great! He is helpful and a pleasure to work with. That’s it! He is helpful and a pleasure to work with. That’s it! More

Excellent service. Was explained what had to be done. Said how late my it would take and was done right on time Was explained what had to be done. Said how late my it would take and was done right on time More

Customer service prompt and courtesy! Invoice given with picture description print outs of repairs needed... excellent! Invoice given with picture description print outs of repairs needed... excellent! More

Another very good service appt! Everything was handled nicely from the time I arrived until the work was completed! Everything was handled nicely from the time I arrived until the work was completed! More