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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,315 Reviews

1,315 Reviews of Matthews Hyundai of Schenectady - Service Center

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August 08, 2018

The service people checked the oil in my car. They were very nice and explained everything to my husband an me. They did top off the oil. I am not sure who I worked with except for the manager Ph More

by josiem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with service people not sales.
Aug 09, 2018 -

Matthews Hyundai of Schenectady responded

Thank you SO much for this great feedback on our Service Department! I am so happy you had such a pleasant experience with Phil and our team. Best, William Granata, General Manager, 518-382-0274

August 04, 2018

Nick consistantly goes above and beyond The service team has done an excellent job led by Nick as a spokes person. He martians self control with some times rude and nasty people. Very Profes More

by catfin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick.....in Service......great guy....very professional , Don Grounds
Aug 09, 2018 -

Matthews Hyundai of Schenectady responded

I am so happy to hear about your continued pleasant experiences with our Lincoln Service Advisor Nick and Product Specialist Don Grounds! We appreciate your feedback and your loyalty. Best, William Granata, General Manager, 518-382-0274

July 18, 2018

Great experience from start to finish! Always feel welcome here everyone is friendly and upbeat. Don Grounds is my sales person he got me the price I wanted and spent over an hour with me g More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in service from my last car. He’s great, Don Grounds
Aug 03, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for this great review and for being a loyal Fuccillo Lincoln customer! I am so happy you have such great experiences with Don as well as our Service team. Congratulations on your new vehicle! Best, Will Granata, General Manager, (518) 382-0274

May 23, 2018

Steve Clark is the BEST Steve Clark is one of the most outstanding employees that Hyundai Lincoln of Schenectady has. He is always there to greet me with a smile and always m More

by Sherry12180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Herdanez, Steve Clark
May 24, 2018 -

Matthews Hyundai of Schenectady responded

We cannot tell you enough how much appreciate your feedback! We are so happy we continue to provide you excellent customer service, as that is what we strive for with every customer. We are so thankful for employees like Steve and customers like you. Thank you for being a loyal Fuccillo customer, we truly can't thank you enough.

June 29, 2017

Scammer My parents had been taking their Lincoln to Billy's Schenectady location ever since Lazaro went out of business. They were given a free oil change co More

by Stuck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember, don't care
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