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Matthews Hyundai of Schenectady

Schenectady, NY

4.5
3,601 Reviews
Call Dealership (518) 347-7966
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4101 State Street

Schenectady, NY

12304

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3,601 Reviews of Matthews Hyundai of Schenectady

July 22, 2025

Service center is always polite and professional. Making our appointments on line is easy and quick. More

by CIANICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis, Howard Finley
Print
Jul 24, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 21, 2025

I had a great experience with my service advisor. Monalysa was very kind and professional. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monalysa Segure
Print
Jul 22, 2025 -

Matthews Hyundai of Schenectady responded

Hi Jen- Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

July 19, 2025

Respectful and timely service. Took care of my vehicle and made sure it was properly taken care of. More

by Nathalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry, Howard Finley
Print
Jul 21, 2025 -

Matthews Hyundai of Schenectady responded

Hi Nathalie- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 19, 2025

Syeed was wonderful! ! We felt listened to and respected. We look forward to many years with a great vehicle. More

by LASSELLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syeed Holtzclaw
Print
Jul 21, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your positive experience with us at Matthews Hyundai of Schenectady. We are delighted to hear about the smooth transaction and Syeed's dedication. We appreciate your trust and look forward to serving you again.

July 19, 2025

Good good good good good good good good good good good good good good good. More

by keltej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis, Howard Finley
Print
Jul 21, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2025

My salesman Marquese at Hyundai was excellent. He wasn’t pushing. He understood what I needed and my budget. . He was very polite.. he is a top notch salesman in my book. I would definitely byuy a More

by TASHELMAN12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Mascari, JEREMIAH HUNTER, Thomas Hicks, Markquese Johnson
Print
Jul 21, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for choosing Matthews Hyundai of Schenectady for your automotive needs. We are thrilled to hear about your positive experience with Marquese. Congratulations on your new vehicle! We appreciate your kind words.

July 18, 2025

I was notified a recalled part had arrived, so appointment was made. Upon arrival, found out part was not there. So that day wasted a two hour round trip. Finally received part on third attempt. More

by baearls65
Recommend Dealer
No
Employees Worked With
Mona Lisa
Print
Jul 22, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

July 16, 2025

Excellent communication, they took great care of our vehicle, and in a timely manner. Parts had to be ordered, but arrived quickly. More

by Tasha Marsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monalysa
Print
Jul 17, 2025 -

Matthews Hyundai of Schenectady responded

Hi Tasha- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 14, 2025

Staff was excellent. From the service desk associate, Monalysa to the shuttle drive they were informative and fun. Dealership it self was a little outdated, but the se More

by JGREEN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monalysa
Print
Jul 14, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're happy you found our staff to be so supportive during your experience here at Matthews Hyundai of Schenectady. Thank you again for choosing Matthews Hyundai of Schenectady, and we hope to see you again.

July 13, 2025

Great customer service da da da da da da da da da da da da More

by DOWNS_C82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah lee
Print
Jul 14, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

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